We stayed at the El Derado Royale for 14 days 3-17th of January. THANK YOU for a wonderful stay, we had the best time ever. A BIG THANK YOU to Barbara our Concierge who really did spoil us, nothing was to much trouble. We were in room 4424 spotlights, his and her basins flat screen tv, massive jaccuzi,large balcony, well... More

We stayed at this property after getting married at the Azul Beach Hotel the week before. We were booked in a swim up suite for a week with the honeymoon package. We arrived at the hotel around 1 and we knew our rooms would not be ready. We were told to come back at 3. We walked around and came... More

Overall, this was a nice place to stay. The resort is large and you may have to due a lot of walking if you are placed toward the end of the resort. Pros - food - For a Mexican all inclusive resort, this place had good food. Yes, we had some issues or dislikes but overall, I would rate the... More

For those of you who may be considering the El Dorado Royale or El Dorado Casitas (they are on the same resort), I am attaching a scanned image of the resort layout map that they provide. Sorry its not clearer but if you zoom in, you should be able to get a sense of the resort. Also attached is a... More

My unfailingly super travel agent, Jennifer B from Tropical Traveler, set us up with an all-inclusive (drinks included) getaway to fit our budget during peak season. The El Dorado Royale has fantastic food at all of its many restaurants. Evenings were dining experiences, not just dinners. Of particular note were the D'Italia Casitas and Kampui restaurants. Absolutely mouth-watering cuisine. We... More

Stayed a the El Dorado Royale for 3 nights and really enjoyed it. The food is some of the best I've had at an all inclusive. The resort is very large, but has a ton of amenities...two spas, a ton of places to eat, bars throughout, nice fitness center, beach beds everywhere and much more. They have carts that run... More

I'll be quick and to the point on this one. Pros - Service was excellent. Props to Antonio at the Asian Restaurant and Isaac at D'italia. The food was pretty good for all inclusive. Not the best I've had but right up there in the top tier for Riviera Maya All Inclusive resorts. Note** I've been to RM all inclusives11... More

Just in lobby waiting for delayed flight back - a welcome delay for once, as it meant a further 5 hours in the closest thing I've been to Paradise! From the moment we set foot in the place to now, the service has been first class, with food of the highest quality, served by the friendliest and most attentive waiters... More

This was our 3rd stay are EDR and have also stayed at EDSS and have been big supporters of this hotel and the Karisma Group. We were really looking forwrad to staying here again for a 2 week break. We were allocated a room in block 52, which upon check in we requested to change as this is at the... More