We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 260 Riviera Maya hotels »

El Dorado Royale

4.5 of 5
Km 45 Carretera | municipio de solidaridad, 77710, Mexico
Hotel amenities
Ranked #39 of 260 hotels in Riviera Maya
4.5 of 5 stars 3397 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

3,397 reviews from our community

What travellers say about this hotel
  • Room service(124)
  • Very good(84)
  • Golf cart(62)
  • Main pool(54)
  • Martini bar(53)
  • Sand bags(50)
  • Great time(42)
  • Ocean front(38)
  • Casita section(34)
  • Italian restaurant(13)
Traveller rating
    2,158
    663
    243
    208
    125
Only show reviews for Family (106) | Couples (2096) | Business (55)
Date Rating
BonitaToronto
Toronto
2 reviews
20 helpful votes
4 of 5 stars Reviewed 7 January 2012
9
people found this review helpful

We went to the El Dorado in 2011 for March Break. It was surprisingly not too crowded. We had a swim-up room which was really nice but we didn't actually use the swim-up part much since the water was cold. The bed was super comfy! The pools were all a little on the cold side but we were still in... More

Was this review helpful? Yes
TXBeachgoer
Frisco, Texas
1 review
5 helpful votes
4 of 5 stars Reviewed 7 January 2012
5
people found this review helpful

We absolutely loved our stay at El Dorado Royale. We went in September 2011 for 11 days and was very pleased. The staff was extremely nice and willing to assist when needed. The food was amazing!!! Definitely gourmet food! Try the jasmine creme brûlée and lobster lasagna at the Italian restaurant if you go! The room was great and our... More

Was this review helpful? Yes
Thebogg
London, Canada
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

It was a last minute decision to travel someplace warm for Christmas. Our travel agent (thanks Sue) recommended the El Dorado Royal, a 5 star, adult, gourmet, inclusive resort in Mexico. As others mention, the resort is well maintained, covers 450 acres and is a perfect spot to get-away for any reason! I'll start with the rooms - we were... More

Was this review helpful? Yes
green_mtn_gal
Burlington, VT
Senior Reviewer
7 reviews
14 helpful votes
5 of 5 stars Reviewed 5 January 2012
11
people found this review helpful

We stayed at the El Dorado Royale for 5 nights the first week of May for my boyfriend's brother's destination wedding. We of course did not pick the hotel as it was selected by the Bridal couple but we were not disappointed! The room was nice and well kept and we were very happy with our location in one of... More

Was this review helpful? Yes
mbartrip
Seattle
Reviewer
3 reviews
19 helpful votes
4 of 5 stars Reviewed 5 January 2012
6
people found this review helpful

My husband and I stayed for a week at the El Dorado Royale on the Villas side. The resort itself is beautifully maintained and a good size. It's large enough that golf carts come around regularly to drive you around yet it is small enough that you can walk every where with out any problem. All the pools were very... More

Was this review helpful? Yes
Reidgirl
Niagara-on-the-Lake
Senior Reviewer
7 reviews
12 helpful votes
5 of 5 stars Reviewed 5 January 2012
8
people found this review helpful

We have been vacationing at the El Dorado Royale Resort and Spa since 2007 when we went at the recommendation of friends. We loved the resort and its amenities; especially the gourmet inclusive concept. No lines at buffets! The food is truly excellent. Since our first visit, we have been back in 2009, 2010 and 2011, these last three times... More

Was this review helpful? Yes
missnewbys
atlanta, georgia
Reviewer
3 reviews
9 helpful votes
5 of 5 stars Reviewed 5 January 2012
5
people found this review helpful

Never had a problem with the premium 'up-sell' - the food, drinks, service, etc. included in the 'Gourmet Inclusive' package were wonderful as-is. I think you have to pay extra for a private lobster dinner, etc. but with so many (excellent) restaurant options on the resort, we didn't see the need. We stayed at a resort in Cancun before heading... More

Was this review helpful? Yes
andy7561
Fleet, Hants
Reviewer
4 reviews
48 helpful votes
3 of 5 stars Reviewed 5 January 2012
14
people found this review helpful

My wife and I flew from Gatwick for a 2 week break from 12-26 Dec 11. I am sure that you are aware that the resort is Adults Only and had a healthy mix of British, European, Canadian and American guests. On arrival we checked in and were shown to our room. The room was dated and not in the... More

Was this review helpful? Yes
Rob P
Swansea, United Kingdom
Senior Contributor
24 reviews
7 helpful votes
5 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

The resort is part of the Charisma Hotel & Spa resorts group and I can only describe the whole experience as outstanding with a total quality feel to the properties, especially the Casitas which definitely have a more exclusive look externally and on their interior. The staff upon arrival at the impressive foyer were very well dressed, friendly and helpful,... More

Was this review helpful? Yes
nadia o
Montreal, Canada
2 reviews
8 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

one of my most memorable and favorite so far -- of course, being in Mexico you still need to watch out for hidden costs and fees; however, the place was immaculate, the staff is ready to help and go above and beyond their jobs to make sure you are accommodated. The food took me by surprise as it was phenomenal,,,and... More

Was this review helpful? Yes

Travellers who viewed El Dorado Royale also viewed

El Dorado Seaside Suites, by Karisma
4.5 of 5 stars 2,376 Reviews
Puerto Aventuras, Riviera Maya
Show Prices ABS:HotelCheckRates-d219161?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
El Dorado Casitas Royale, by Karisma
4.5 of 5 stars 291 Reviews
Riviera Maya, Quintana Roo
Show Prices ABS:HotelCheckRates-d1720341?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
El Dorado Maroma, a Beachfront Resort, by Karisma
4.5 of 5 stars 652 Reviews
Playa del Carmen, Riviera Maya
Show Prices ABS:HotelCheckRates-d1010527?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 260 hotels in Riviera Maya, ranked by popularity »

Been to El Dorado Royale? Share your experiences!

Write a Review Add Photos Add Videos

El Dorado Royale Also Known As

  • El Dorado Royale Mexico
  • El Dorado Royal
  • El Dorado Royale Cancun
  • El Dorado Royale Hotel
  • El Dorado Royale Spa Resort
  • El Dorado Royale Resort
  • Eldorado Royale
Address: Km 45 Carretera | municipio de solidaridad, 77710, Mexico

Is El Dorado Royale your business?

  • Manage your listing
El Dorado Royale
Show the lowest price for this hotel* (from our partners)
Show Prices