Pizzas in the pool bar area were still frozen when served. Food in the restaurant was cold all week and came out luke warm from the kitchens. I was told to use the microwave provided to reheat chips and lasagna! 2 flys were found in my wine after just been served. 16 people out of our party of 20 went... More

We stayed on the 10th feb 2012 and tried to change the next day but had to wait until the 12th Reasons for moving it was a building site in the middle of nowhere we was all inclusive but filter coffee was not free full of saga members but the worst was it was a maze to get anywhere and... More

Sadly this hotel could be great, but was let down by a lack of staff everywhere. Reception was overrun at check in (there were only 7 in our group) and struggled to cope if there were more than 2 people waiting. There was only one bar open during the day, which was the pool bar and no-one was at the... More

Always like to have a week away end of Jan. So glad we did. On arrival at the hotel liked the location and check in was busy but they did their best to get us all sorted. Our room was on the fouth floor overlooking the pool. We found the room a fair size, clean and comfortable, although the shower... More

What an experience of a beautiful hotel, Food, Decor, Ambience,staff, no complaints except one and I hate having to say ' Booking in could have been a lot quicker' Albeit that did not take away from one memorable stay, I will certainly be going back! and look forward to doing so, Thank you Barcelo> More

wasnt to sure on my experience here! ... had some lovely food, and lovely pool. wasnt clean at all though , things left around by the pool i.e food and drinks which looked like it had been there for a while, when we had our meeting with our rep on the first day i saw to cockroaches!!! the rep had... More

good value hotel, good food if a little repetitive,great room,friendly staff. on the down side, understaffed for such a big hotel, especially reception. More

Just returned from a week all inclusive at the Barcelo Lanzarote with my husband and 12 year old son. We had a lovely spacious clean room , good food, great selection of all inclusive drinks including endless cocktails and very friendly and helpful staff. The entertainment team were absolutely terrific day and night. They had 3 kids clubs depending on... More

Booked all inclusive through Thomas Cook this was well worth every penny paid, which I must say was not very much. The costs included transfers from airport too. The hotel is clean fresh, welcoming. Staff are not intrusive but are there to help. The buffet food excellent and such choice and variety. Put on many pounds in weight during the... More