On arrival at around midnight-the guy on reception was otherwise engaged and then when we did get his attention he wasn't at all clear as to where our apartment actually was! The good news was the apartment was very clean and the bowl of fruit was a nice touch. Apartment was cleaned everyday and fresh towels every other day. Our... more

I was a bit sceptical after reading some of the reviews, but there was nothing to worry about. We went self catering but when we arrived there was three bottles of water, a bunch of fresh bananas and some mangos in the kitchen. We didn't see any roaches in the apartment, and the room was cleaned and towels changed at... more

Where do I begin, The cockroaches, the entertainment or the apartment!!! We have just come back from 2 weeks "of HELL". This was my FIRST and probably LAST time abroad. The apartment nothing fantastic, smelly dirty bathroom. Had to complain before the cleaner came. The enterainment was linked to chasing cockroaches around the apartment in the early hours with a... more

Saw all the bad comment before arrive here. Was a bit worried, but...I think this comment are all false!!!!!!!!!!!!!!!!!! Was in Atlantida for 2 weeks with my family, and it was exelent. Very good entertainment for our children, nice and clean. Do not undersatan the bad comment at all. Didnt spoke with the rep from Thomson, reception staff was great.... more

Having stayed in atlantida 7 years ago , we thought we would go back again big mistake, what you see in the thomson brochure is what it was like 7 years ago very clean , lovely and lively place to stay . However after being there for my self this year what a let down, we asked to be moved... more

After reading the reviews before we were very concerned, i have to say they are ALL TURE. Moved twice both appartments were dirty, cupboard doors rotten even the dish drainer, sockets open with wires showing, broken lights, slats missing from the sofa and others were taped up which had been broken before, locks on the doors were insecure, one of... more

I felt like we had stepped back in time.These apartments were recommended by the Thompson agent once booked i checked the reviews and was more than a little worried, but thought maybe it wouldn't be that bad...how wrong! We didn't have a cockroach problem until the second week and then we found we had a family of them living in... more

After reading the reviews on here I had to say i was dreading going to the apaartments, on arrival it seemed ok, as we walked into the reception area it seemed lovely and clean. I read the reviews on here about the place been covered in cockroaches and i have to say that in the whole week of me stayin... more

the pool was filthy roported everyday nothing done until the day before we were due home, this place needs taking off thomsons books what a total let down. no entertainment for the children we spent all day and evening out and about, had to be moved twice because the beds were broken. more