We stayed at the hotel from 2nd - 9th of Feb. The hotel was tidy and clean. The Staff were helpful and friendly, the cleaning staff were VERY GOOD. Music & Enterainment was provided on a nightly basis. I would stay there again. The only gripe I had was the shower door was not long enough and the floor got... More

good staff , food , service , very clean , adults only rooftop terrace is great with views all round and warm hot tubs . the only things that are not good is the fact that there are lots of steps and i mean lots everywhere so may be unsuitable for the very young or older people and care must... More

Stayed at this hotel in January and although we had booked a superior room we were told that there were none of these available for the first two nights and we were put in an apartment. I got the impression that they overbook because I overjeard the same conversation at reception with another guest the next day. I was not... More

We stayed in Paradise Park from July 26th to Feb 2nd. After booking an apartment we read the reviews and were a little worried. However, we were pleasantly surprised. Sure, the apartment was dated and could do with some upgrading but it was spacious, clean and very comfortable. The outlook from the balcony on to a walk way was nothing... More

It was our first visit to Tenerife and didnt know what to expect, bit unsure on transfer from airport to hotel, but hotel staff were very helpfull. Room was very clean and housekeeping was first class. It was little noisey at times but hey ho cant have everything. The meals were varied and choice for everyone, The pool areas catered... More

We booked a junior suite with sea view (half board) but found ourselves allocated what was certainly a spacious room but it faced an internal walkway. Our return to reception was not warmly welcomed but they did grudgingly exchange it for a superior room on the sixth floor which looked over the pool and beyond to the sea : MUCH... More

Our rooms had no hot water. problems that they couldn't fix and we had to find new hotel. We had to chase them for 24hours every hour to get water sorted and finally they told us to use their temp room for showers. Apparently they have a water problem in some rooms for years and nothing they can do. Few... More

Booked this hotel after a recommendation for 23/6/12-7/7/12 this year and since the adverts in JET2 brochure confirm all rooms totally refurbished payed nearly £4000 for me, hubbie, child and my parents to have a classic family room and a twin room (which JET2 stated would be upgraded to a superior twin as part of a special offer on-line etc).... More

My partner and I spent 14 amazing days at this hotel in Tenerife from 29th January to the 12th February 2012. We would definitely recommend this hotel. The rooms were clean and comfortable and the staff friendly and helpful. We went all inclusive and had consistently excellent food. LOADS of choice and food was always hot and nicely presented. When... More