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The Derbyshire Hotel


Hotel class 4.0 of 5
Carter Lane East | South Normanton, South Normanton DE55 2EH, England
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Reviews you can trust

59% Recommend
3.0 of 5 stars 64 reviews
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By trip type
All (64)
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1 of 5 stars
London
23 Nov 2009 | Trip type: Couples New

mainly the food , for a 4 * hotel the menu for dinner consisted of the following choices fishcakes hamburger pasta chicken tikka and rice we thought it was a joke menu and the proper one would follow, but it didnt! Principal Hayley have a very fancy website but boy do their hotels lets them down more

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4 of 5 stars
baughurst
23 Nov 2009 | Trip type: Business, Solo travel New

Have stayed at this hotel before as i use it when i go on training courses close by & all has been well before. This time the hotel was very full & the staff did not cope well. Breakfast on the 1st morning was a shambles & although they received lost of complaints they actually did nothing to calm the... more

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5 of 5 stars
liverpool
4 Nov 2009 | Trip type: Family

I stayed at this hotel for the halloween break for two nights with my partner and my son aged four. I had booked a standard double room. I got a deal from last min .com web site so i got 2 nights for 118 pounds which i thought was a real bargain, b&b was included!! With reading all the bad... more

Management response from
Andrew Wright, General Manager

Thank you for taking the time to post your feedback I was pleased to read your comments that you found our bedrooms spacious clean and comfortable, with all the necessary amenities, we do pride ourselves here at the Derbyshire on the cleanliness of our rooms. I have taken the liberty of passing on your comments to my staff that you...

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1 of 5 stars
Nottinghamshire
17 Oct 2009 | Trip type: Business

I have stayed in this hotel on many occasions for both business and pleasure; I can say my latest stay will be my last as it will by the rest of our company whom use the hotel frequently. The standards of the room facilities are at the worst ever, the food has got so poor even a road side cafe... more

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4 of 5 stars
Honnington
5 Oct 2009 | Trip type: Couples

I recently stayed at The Derbyshire Hotel for a weekend away with my partner. Upon arrival I was met by a very friendly receptionist who recommended various locations for us to visit. She mentioned taking a trip to Bakewell which we did and found it to be a lovely trip! We had dinner in the restaurant on the first night... more

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4 of 5 stars
cumbria
22 Sep 2009 | Trip type: Couples

My wife & i stayed at this hotel on a special offer price on TRAVELZOO. I paid £69 per day for b/b & e/meal for two persons, & the evening meal was 3 courses. We both used the pool, jaccusi, sauna, & gym, & found all very good. We stayed 7 nts & found this a good base for touring... more

Management response from
Andrew Wright, General Manager

albyCumbria Thank you for taking the time to post your feedback I am delighted to read that enjoyed your stay and you found your stay to be good value for money. The hotel is ideally located with easy access to all of the Peak District, so makes an ideal base if you are in the area for a few days....

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4 of 5 stars
l'pool
16 Sep 2009 | Trip type: Couples

stayed here for 2 nights as a present from my fiancee's father, initially booked a twin as it was all they had left but after a phone call explaining we had recently got engaged they said they would change it to a double .... which they did. Was supposed to get a bottle of wine with the deal which wasn't... more

Management response from
Andrew Wright, General Manager

Vicky_and_Dave Thank you for your feedback on Trip Advisor Congratulations on your engagement ! Firstly please let me apologise for the poor TV reception in your room and that the wine with your package was missing. I see from your comments this was soon rectified by my Team who congratulated you on your recent engagement with a bottle of champagne...

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2 of 5 stars
Romsey
15 Sep 2009 | Trip type: Couples

Extract of comment sent to Principal Hayley Head Office My Wife and I recently spent a 3 day break at the Derbyshire hotel, taking advantage of the Dinner, Bead and Breakfast promotion currently on offer, which I will say appeared to be an excellent deal. I have to say that the experience fell well short of what I would expect... more

Management response from
Andrew Wright, General Manager

RomseyAlexMac Thank you for your feedback on Trip Advisor May I apologise for the challenges you experienced during your stay. From the points raised in your feedback I see that we failed to meet your expectations of a Principal-Hayley Hotel. I can understand the disappointment you must have felt during your short break We have recently introduced a new customer...

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5 of 5 stars
cardiff
14 Sep 2009 | Trip type: Family

excellent weekend, rooms clean, wonderful breakfast, good lesiure facilites although pool a little on small side,would definatly return. more

Management response from
Andrew Wright, General Manager

Beth027 Thank you for your feedback on Trip Advisor I am pleased to read you had an excellent weekend, and we do pride ourselves on our breakfast offering and get many compliments. We do have a good Leisure Club here at the Hotel although our pool is a little on the small side but is an ideal place to relax...

Dirty
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2 of 5 stars
Brentwood, Essex
9 Sep 2009 | Trip type: Family

The room was dirty and clearly hadn't been cleaned - dust on everything, a half drunk bottle of water in the room and stains on the carpet. We won't be going here again! more

Management response from
Andrew Wright, General Manager

CallmeMuggins Thank you for your feedback on Trip Advisor I am sorry your room was not up to our usual standard of cleanliness, at present we are gaining quotes for new carpets in some of our rooms and these will be replaced shortly It is not acceptable for any of my guests to be given a dirty room on their...

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The Derbyshire Hotel Also Known As

  • Derbyshire Hotel South Normanton
  • Derbyshire South Normanton
Address: Carter Lane East | South Normanton, South Normanton DE55 2EH, England