This holiday had already been booked for me before I had read the reviews. When I read the reviews I was ready to cancel my holiday but realised this wasn't possible so went with few expectations. From the moment we entered the doors I was pleasantly surprised. The lobby is grand and it's bar is open 24 hours a day... more

NEVER GO THERE!!! It was described as 5* hotel,ULTRA ALL INCLUSIVE but there was NO ULTRA at all and NO 5* as well.Only local drinks(they are terrible by the way),food.....the thing I remember were hundreds of Russians fighting for it.... The air conditioner has schedule,you can imagine how surprised we were when we understood that(after all it`s 5*, at least... more

I really don't know where to start. We just got back from this 'resort' and it is taking some time to write this review as we still have the tummy bug we accquired whilst there. On first arrival (at 3am) we thought we had walked into a home for the elderly, let's just say it's not a party hotel, although... more

Food choice is limited to salad and some choice of meat with bread etc, fruit is good and plentiful. Lots of free water and beer in drink fridges, but they are only cold first thing as the fridges are unable to get the units that are restocked during the day cold for the evening. Some of the bars have long... more

Good resort, great pools, food was ok, entertainment - no comment, bar service - slow, long queues. Reading the other reviews, was a bit anxious about this hotel before arrival. I would not say that this complex is a 5*, maybe because of the amenites but certainly not the standard of the rooms although comfortable these were dated and in... more

we arrived early hours of the morning with myself partner two children and in laws first impressions good check in fast , room was clean and spacious. next day at breakfast we queued for fried eggs pancakes etc which is ok apart from russian guests who think its fine to walk to the front of the queue this also happens... more

Not for the BRITS ! We stayed there 17 August to 01 September 2008 Definately not 5 star, close to a 3 star - not good enough ! First room I had smelt of smoke there were cigarette burns all over the furniture. It was awful slept one night and demanded a move which was a little better. Restaurant &... more

We stayed here for 2 weeks in August 2008 Where to start? – definately not 5 star, not even close. Everything about this hotel was poor from general cleanliness to the service provided. Rooms are not well maintained or cleaned properly. Carpets are filthy. The shower was just a hose. Beds barely made up, never mind changed. Towels often not... more

We went to this resort last year. We booked through the Thomas Cook Finesse brochure as we wanted a really top notch holiday. Unfortunately it cost us over £2000 and was the WORST holiday I have ever had. The hotel is not 5 star, far from it. It is dirty and the staff are rude. the hotel was about 95%... more