The accommodations were very nice and the staff in the front lobby/desk area were nice to deal with as well. However, the negative reviews you've seen regarding the food and food service are very accurate. The food for the most part at this Ritz is at best a 3 on a 10 scale. The service is no better. While the... more

i don't what the hell the complaints are about the Ritz Carlton on this website. It's all bs. It's the most relaxing, comfortable resort I've ever been in. The hell with the rocks on the beach. It's still the most incredible value for your dollar. From the moment we arrived we were treated to a tour of our room by... more

The food was disappointing. Its a good place if your goal is to just enjoy the pool and maybe play some golf. The hotel room was not the best and the bathroom was tiny. The restuarants at the Resort was not particularly great.. more

We just returned from a 4 night stay at the Ritz Rose Hall. It was our first time to Jamaica, and the people, weather, and overall "vibe" were all great. As was the Ritz, for the most part. The property itself is gorgeous, and makes an immediate impression on you as you arrive thru the gates. The grounds are immaculate... more

This is our second time at this property in 3 years. We were greeted by many of the same people who worked there in 2006! The smiles begin with "Gregory Peck" picking us up at the airport and remembering us from the last trip! Nice touch Ritz! The staff at this property just doesnt tend to your every need, they... more

We got back from the Ritz on 4/14. I read the reviews on the website and some were overzealous and the extremly bad reviews were not accurate at all. The hotel is clean, the grounds are well maintained and the staff is very attentive. The people make Jamaica a favorite destination. Third time back. The food is good, but with... more

My husband and I went to the Ritz in Jamaica last summer, and we loved it. We booked the all inclusive package, which was WELL worth the money. The room service breakfast was much nicer than the buffet breakfast at Horizons. We loved the Jerk shack on the beach. One of the cooks even got a coconut for me out... more

Just got back yesterday and my husband and I LOVED our trip! The hotel was so peaceful and relaxing! The pool and beach were beautiful, food was delicious and the staff could not be more accomodating. From the moment we checked in every staff memeber you pass greets you no matter what time of day it is. We also checked... more

I highly recommend this hotel. The people, service and hospitality were magnificent. The hospitality was impecable since the moment we arrived at the Ritz. I have stayed at many hotels but nothing compares to the Ritz experience. I have to say that Stuart went out of his way to make sure we were taken care of at all times. I... more