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Chevin Country Park Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 24 reviews
24 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
6
3.0 of 5 stars
3
2.0 of 5 stars
7
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 1 hotels in Otley
Description: Nestles in heart of the Chevin woodlands, high above the small Yorkshire town of Otley yet only 2 miles to Leeds/Bradford Arpt.
  • Address
    Yorkgate
    Otley LS21 3NU
    England
Check Rates: £103 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 23 traveller reviews
  • What to Expect:
    • 3 based on 20 reviews Rooms
    • 4 based on 20 reviews Service
    • 4 based on 19 reviews Value
    • 3.5 based on 20 reviews Cleanliness
  • Recommended For:
    • 50% based on 23 reviews Older Travellers
    • 40% based on 23 reviews pet owners
    • 30% based on 23 reviews Families with Small Children
    • 20% based on 23 reviews Young Singles
    • 10% based on 23 reviews An Amazing Honeymoon

Reviews of Chevin Country Park Hotel

( 1-10 of 24 )
6 Jul 2008

This hotel is really unique and beautiful. We stayed in a gorgeous log cabin and it was huge - it was a suite complete with our own lounge and verandah. It really felt like we were no longer in England - it felt like I imagine log cabins in Canada to be like! The scenery around the hotel is amazing... more

30 Jun 2008

First the positives. The staff couldn't be more friendly or helpful. The food is very good indeed, with a nice menu, varied and well cooked. And they have a lovely cheese platter, a big plus for me! Bar prices were a bit high but hey its a hotel. I booked through Easybreaks, and got an excellent rate. However, this doesn't... more

Management response from
chevingm, General Manager

Thank you for your positive comments regarding the food and service that you received at the Chevin. I am pleased that you enjoyed this part of your experience. I do apologise that the accomodation standard did not meet your expectations. Crerar Hotels aquired the Chevin almost 2 years ago now and are investing heavily in the property. Refurbishment of guest...

14 Jun 2008

We got married on the 7th june 08 .We fell in love with the place as soon as we saw it. When i was informed of the structual damage in the restaurant where we planned to get married i was devasted but Andrea the wedding co-ordinator reassured us that they would do everything to make sure are day was just... more

Management response from
chevingm, General Manager

Thank you for taking the time to leave your thoughts here. I was really pleased to read how much you enjoyed your wedding and would like to thank you particularly for your kind words about the team at the Chevin, I can assure you that I will pass your comments on to the team.

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4 of 5 stars
scotland
7 Jun 2008

This was our second visit (first since takeover) and we had an enjoyable stay. Plenty to do in surrounding area, whether you want town shopping (Harrogate/Skipton), stately home/garden visits or walking/cycling etc. Knew to expect renovation work which was fine. (Note - if it's your first visit, ensure you have good directions or satnav as many guests miss the hotel... more

Management response from
chevingm, General Manager

Thank you for providing your feedback after your recent stay at the Chevin. It is always good to welcome back returning guests, your comments are very valuable in measuring the consistency of our service. As you mentioned, certain areas of the hotel are due for investment and this is part of Crerar Hotels' ongoing commitment to it's refurbishment. The Restaurant...

29 May 2008

I have just arrived home after a 3 day stay at chevin lodge and found it a friendly and enjoyable place to stay. The cabins were very cosy and the food was outstanding. I took my 2 young children with me and they enjoyed this break as much as me, all the staff were friendly and went out of there... more

Management response from
chevingm, General Manager

Many thanks for your comments regarding your stay at the Chevin. I was really pleased to read your positive and encouraging feelings towards the team and am glad that we made your families stay a memorable one. I look forward to welcoming you back in the not too distant future. Kind regards.

11 May 2008

We booked our wedding in 2006, but had to postpone and during this time the venue changed ownership which meant there were a few hiccups with staff changes. Then urgent structural work was needed to be done, meaning our wedding on 03/05/08 would be affected by building work. We were nervous, but our minds were put at rest by Andrea... more

Management response from
chevingm, General Manager

Thank you for taking the time to post your kind comments regarding your wedding at the Chevin. I am pleased to hear that the structural work on the Restaurant did not impact upon the proceedings of your day, and will ensure that my colleagues read your comments.

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2 of 5 stars
Scotland
28 Apr 2008

We have just returned from a short break at the Chevin Country Park Hotel and really feel a bit disappointed in it. I specifically mentioned that my husband was disabled when I booked and asked for a suitable room. We were given one of the cabins with a bridge over a stream and then a rather big step up into... more

Management response from
chevingm, General Manager

Thank you for your honest feedback. May I apologise that the room allocated to you was not ideally suited to your circumstances, had it been brought to our attention on arrival then I am sure that we would have been able to move you to a more comfortable room. With regards to your feedback in reference to the Hotel needing...

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2 of 5 stars
Sheffield, United Kingdom
20 Apr 2008

We won two nights dinner, bed and breakfast in a competition at this hotel so were expecting an experience which would make us want to return. Sadly this was not the case. We were given a lodge in the grounds which can only be described as one up from a garden shed. It was, damp, dirty, cramped and dated. The... more

Management response from
chevingm, General Manager

Thank you for taking the time to provide feedback on your recent stay at the Chevin Country Park Hotel, and indeed for the positive comments regarding the service and food which you enjoyed. As you mentioned, the hotel is undergoing renovation and we do value guest feedback as it highlights the areas that we must prioritise in our programme of...

14 Apr 2008
1/1 found this review helpful

We got married in this hotel on the 22/03/08 and after some initial teething problems had a first class experience. Every aspect of our stay was carefully and thoughtfully catered for. What an advert for good old Yorkshire hospitality! The rooms were fantastic and the food for our reception was amazing. I highly recommend this hotel for events, meetings or... more

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4 of 5 stars
Darlington, North East
3 Apr 2008

Recently returned from a long weekend break at Chevin. The hotel is very pretty, a main hotel surrounded by little log cabins (3 connected together). We stayed in one of the log cabins, which was about the size of a standard hotel room. Nice and clean. Would be nice in Summer as there was a patio area for picnics /... more

Management response from
chevingm, General Manager

Thank you for adding your kind feedback regarding the Chevin. As always it is a pleasure to know that our guests have enjoyed their stay. As you observed we have recently taken new team members on board in the Restaurant and I am pleased to say that they are all now settled in. Hopefully I will be able to welcome...

Reviews of Chevin Country Park Hotel

( 1-10 of 24 )
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Chevin Country Park Hotel Address

Yorkgate, Otley LS21 3NU, England