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Elms Hotel

London Road, Retford DN22 7DX, England
Hotel amenities
Elms Hotel
Ranked #7 of 7 Retford B&B and Inns
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52 reviews from our community

    Trip type
Traveller rating
    3
    10
    8
    9
    22
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 18 May 2013 NEW via mobile

I arrived at the hotel 11th may midnight and it was locked. It turned out to be a pub with accommodation behind. Nobody answered calls,all doors locked. I was seated inside car till 2am when I managed to secure accommodation at the western. Out of curious it's I drove there again 8am Sunday the 12th and all lord were still... More

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Ranskill, null, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 April 2013

We ate there last Thursday,4th April, I had Steak, it had blood running out of it , so asked them to cook it a bit more, this they did , but it was so tough I could not eat it, We were told of the NO QUIBBLE GUARANTEE, half way through the meal the waitress asked us if all was... More

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GoodNightInns, Guest Relations Manager at Elms Hotel, responded to this review
17 April 2013

Dear Helen B, Thank you for your review, we are sorry to hear of the service you received whilst dinning at the Elms Hotel, we have passed your feedback to our management team and requested that they investigate your comments, we have also sent you a direct message to discuss further. Thanks Fayre & Square More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 April 2013 via mobile

I had a party in the dining room for ten people was glad I booked over easter period since being taken over by square deal the food has improved a lot and the staff were very helpful, proffessional and attentive even though there was a larger party in the main function room and the bar and dining area were full... More

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GoodNightInns, Guest Relations Manager at Elms Hotel, responded to this review
16 April 2013

Dear TrendyFoodFollower, Thank you for taking the time to provide your review, we are pleased to hear you and your party enjoyed dinning with us and we hope to see you again soon. Regards Fayre & Square More

Milton Keynes, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 March 2013

On arrival duty manager was very helpful, however, the room was beyond hot and no one could turn the bathroom heating down, I had to open the main front door at 2am to cool the room down and as I stayed in the stable block on the ground floor the door opened directly to the outside this was not a... More

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Elms Hotel, responded to this review
5 March 2013

Dear Meryl L Thank for taking the time to provide us with your review. I would like to apologise about your room and the food you received for your breakfast at the Elms Hotel. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent you a... More

Travellers are raving about these Retford hotels

uk
1 review
3 of 5 stars Reviewed 24 February 2013

We had an overnight stay at this hotel. The staff were very friendly and attentive from check-in to check-out. We ate at the hotel - was not fine dining but fairly standard pub grub and priced accordingly. We stayed in the stable block - our room was warm but the main problem we had was the very noisy floorboards -... More

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GoodNightInns, Guest Relations Manager at Elms Hotel, responded to this review
27 February 2013

Dear UkLizcan, Thank you for providing your review, the comments you have made regarding the floor boards have been passed to our management team so they can be addressed. Thanks Good Night Inns More

Alnwick, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 February 2013

Much like other reviews. The room was clean but small. The floorboards drive you mad. Creak, creak, creak. The main access to the stable block rooms was insecure and could not be secured because the lock was broken. Not very good as anyone could take a trip up the stairs to the rooms, especially from the housing estate at the... More

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GoodNightInns, Guest Relations Manager at Elms Hotel, responded to this review
27 February 2013

Dear cwud, Thank you for providing your feedback, we have passed your comments onto our management team so that they may be addressed and the necessary action can be taken. Many Thanks Good Night Inns More

Richmond, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 February 2013

called in at last minute as was tired driving home Looked ok from outside but room was freezing cold Met up with two local friends for meal You get what you pay for priced at not a lot quality not a lot

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Spirit P, Guest Relations Manager at Elms Hotel, responded to this review
15 February 2013

Dear 38Duncan Many thanks for your recent review on trip advisor. It was a concern to hear of your recent visit and I would like to investigate these comments further with the Management Team of the pub. I have sent you a private message and look forward to hearing from you soon. Kind Regards Fayre & Square More

1 review
1 of 5 stars Reviewed 1 January 2013 via mobile

We booked in for the Elms NYE party here, after seeing an advert in the local newspaper. In the advert, The Elms described the event as a spectacular NYE party with hot buffet and fireworks at midnight, including live entertainment all for £12 per person. Myself, my fiancé and two of our friends dutifully booked and paid the deposit that... More

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GoodNightInns, Guest Relations Manager at Elms Hotel, responded to this review
10 January 2013

Dear lillybet198820, Thank you for taking the time to provide your reveiw, we are sorry to hear of the experience you and your friends received during the New Years Eve Party. We have passed your feedback to our management team to investigate, we have also sent you a direct message to discuss your comments further. Many Thanks Fayre & Square More

York, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 November 2012

Myself and seven fellow coleagues stayed here not long ago. We had a busy week testing in a local power station and it was nice to return to a warm hotel and have a long hot shower. Well it WOULD have been nice BUT on our first night the whole hotel was freezing. My room was dirty. Lip stick on... More

Was this review helpful? Yes 1
GoodNightInns, Guest Relations Manager at Elms Hotel, responded to this review
19 November 2012

Dear Paul S, Thank you for your review, we are sorry to hear of the issues you received and have asked our management team to investigate, we have also sent you a direct message to discuss your comments further. Many Thanks Good Night Inns More

Kempston, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 August 2012

First the good news: as we drove up the hotel looked lovely –the receptionist (Amy) was very friendly and efficient and soon had our details confirmed. When we left she also gave us a partial refund as our stay had been so bad. We were in the converted stables to the side of the building. Now the bad news –... More

Was this review helpful? Yes 2
Spirit P, Guest Relations Manager at Elms Hotel, responded to this review
22 August 2012

Dear Bill F Thank you for your feedback. I would like to investigate this further with the Management team at the Elms Hotel and have sent you a private message with details of our feedback form. Many Thanks Good Night Inns More

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Additional Information about Elms Hotel

Also Known As:
Elms Hotel Retford
Address: London Road, Retford DN22 7DX, England
Region: United Kingdom > England > Nottinghamshire > Retford
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #7 of 7 B&Bs / Inns in Retford
Price Range: £
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Elms Hotel
See lowest price for your stay* (from our partners)
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