This hotel consider themselves to be a a non defined star hotel which means that they consider themselves to be 3 star and have not been awarded any stars or been inspected. When we booked this holiday with globel holidays we requested a high floor room with a good view. When we arrived we were given a ground floor room... more

We started off in the Gobi building, our room was clean but small, just enough room to walk around the bed! We were then moved to the Habana building which was much nicer - bigger, quieter and a great view from the balcony. Our beds were made and towels changed everyday in both buildings. We found the food to be... more

yes you get what you pay for. the hotel was clean, the rooms were spotless. we stayed in an annex just away from the main complex and it was great because we could go out, eat get drunk and come back to the hotel without listening to all the noise in the bar. words of warning...it took us three days... more

Oh my god what more can i say, it was a dump, not the hotel we booked so Sun 4 You decided to put us here without even asking. On the first night i had food poisoning, kept being ill through out the holiday. nothing for my 12 year old daughter to do. menat to be a kids club but... more

On arrival we were stuck in a room (125m out side the 'complex')possibly 10 x 12 with one small window no fire escape window looked out to two painted walls 25ft drop had to look up about 40ft to see what the weather was. Complained on numerous occasions offered to pay for an upgrade staff seemed accomodating but just fobbed... more

just returned...unfortunately all reviews on this hotel for its poor food, rooms are so tiny, claustraphobic. window 2' x 2'6", bedside table two beds pushed together and another table,wall couldnt move.approx 10 x 12. Disgusting lies where your told to come back at 9am,return at 4 etc all true. We were two women of 60ish booked for palma bay complex.... more

10 minutes from airpot -which is great, - but set in a VERY rundown area in heart of Playa de Palma. Only a short walk to the lovely beach though which is very pretty, with shops and eating places along the seafront. Salads are nice in hotel, but cooked food was horrid! Beer o.k. but cocktails etc were rather yucky.... more

We booked this as a last minute break planning for the worst after reading some of the reviews - we stayed in the Nubia complex which was off the main site - i'm sure this was a blessing as quieter - room was functional and clean. The only problem was a few noisy British travellers arrived! The food not gormet... more

I travelled to this hotel having read the reviews, but I travelled with an open mind. I don't think the complex as a whole is 3*, but I didn't pay 3* money so I'm not complaining. I thought the food was perfectly acceptable for the class of hotel, and plenty of it, sometimes the restaurant was busy and it was... more