Stayed at the Luabay from 2nd to 9th February.The staff were all very helpful and the Hotel overall was really nice.The rooms were recently refurbished and to a good standard.The beds were comfortable and while the rooms were on the small side were OK for our weeks stay.The common areas were fitted out with adequate seating,sofas and easy chairs as... More

My wife and I have just returned from a very pleasant weeks stay at this hotel. The food was fine although we have had more variety at similar hotels. The hotel is spotlessly clean and the staff whether in the restaurant, bar or at reception are very helpful. We very rarely had to queue at the bar or wait very... More

After reading reviews my husband and I were really worried about having booked this hotel. We can honestly say that we had a lovely holiday. This is not up to a Thomson Platinum Hotel but even saying that thiis is a positive report. The food wasn't exceptional but we ate better than we would have done at home and never... More

Stayed at the Luabay 29th Jan to 5th Feb in my opinion this is a great hotel. It has been refurbished to a good standard. We were A/I and we found this a good deal with breakfast,lunch,evening meal and snacks in between no-one need go hungry. The food was above average for Spanish hotels, one downside the food was poorly... More

Thank you to the wonderful hard working staff from bar to restuarant cleaning, entertainment.just got back from a 3wk holiday sorry all you moaners could'nt fault it, if you want more you need to stay in a 5 star+pay more money!!!!!!!! instead of just sitting moaning get involved with the entertainmet Oscar he's great fun. Holiday is what you make... More

after reading the reviews we were worried about coming to the hotel. However on arrival the room was a good size, clean and had very comfortable beds. The balcony was a good size and overlooked the pool. We were on the 6th floor which we prefer although with one lift out of action for most of our stay we did... More

Just returned from the Luabay from a week stay was worried after reading all the negative reviews, but they were unfound. I think Dave from Wakefield was at another hotel!! We are quite fussy and yes you could nit pick. We had lovely holiday here, the restaurant staff were busy and working very hard but if you wanted anything they... More

We have stayed in a large number of 4/5 star hotels both in the UK and abroad and this one does not justify either a 4 star or Thomson Platinum rating, 2 star at most. The last reviews make me wonder if we stayed somewhere else. 1. Reception - the staff were rude and showed a lack of interest, they... More

We stayed at the Luabay at the end of January 2012 and like many others, had read the reviews before selecting this hotel. We found the hotel to be very clean, the staff helpful and the bar staff particularly cheerful. The restaurant was chaotic at times, but given that the hotel was full you really couldn't expect anything else. The... More