We have been visiting Tenerife twice yearly for around 8 years now and i have to say this is the worst hotel ever Staff unfriendly food poor and repetative rooms tatty entertainment boring animation team irritating chambermaids good though !! more

I booked online with on the beach holidays, paid £553 for a weeks all inclusive for two of us, which was excellent value. The hotel is in a good location. near to the beach and plenty of bars and shops nearby. The lounge area is very nice with lots of marble, bar staff are pleasant. The drinks menu was basic... more

The hotel was clean and bright, rooms cleaned each day. Although the lounge area looked very good with lots of sofas around they were not very comfortable. Bar staff friendley. Disappointed that the all inclusive drinks choice was limited, only tequila sunrise as a cocktail option. Also did not like the fact that when sat by the poolside in a... more

this hotel is a 4 star but is more a good 3 star rooms and hallways a bit tired and in need of t.l.c but very clean. lobby and bar area top class. however the staff are great very friendly and helpful. we stayed half board and the breakfast and lunch was varied and a high standard. poolside entertainment was... more

The location is great and the view from our balcony spectacular. The location is ideal with plenty to do to the left and right of the hotel. All staff friendly and all of us enjoyed the food. Not the best 4* but the price is between 3 and 4* so we got what we expected. Only negative was that it... more

I must point out, that i wasnt travelling with teenagers. My daugters are 20 and 22, but decided to get a free holiday with ther parents! We booked seperate rooms, and stayed all inclusive. Although we had booked 1 twin and 1 double room, we got 2 twin rooms. This wasnt much of an issue as we just pushed the... more

just back from esmeralda 2weeks holiday it should be a 3 star .had to pay for fridge28euro no sausages for breakfast bacon cold but there was micowave pork chops every other night.rooms clean stayed at bouganvillie hotel last year better hotel . more

if all you are after is a relaxing break with somewhere that is clean and got a swimming pool, that is close to bars, shops, restuarants and beaches, then Esmerelda Playa would be a perfect choice. The hotel is big and clean, and the rooms are a good size, with en suite, a big balcony, air con, fridge and an... more

When we first booked our holiday we sat down and read he reviews and was all a little bit worried, but when we got there from the day we left we all had a fanstic time. we were only half bord but next time would deffinatly go all inc. Activites goin on all the time around the pool , all... more