When i arrived it seamed very nice hotel. Reception staff spoiled all my impression in 2 minutes. They were very snobby to me. Fortunately i got to my room in 5 minutes and was very happy. I was alone but i got double room with balcony and sea view although when i was booking the room i was promised standard... more

Stayed at this hotel with my 78 year old mother and 15 year old daughter and after reading some of the reviews we were expecting the worst, instead we were very happy with the accommodation. My mother had a lovely room to herself with a balcony and was only 2 doors away from us. The communal areas were all clean... more

My wife and I, both around 60 years of age, stumbled across this hotel for a weeks winter sunshine break. And what a stroke of luck it was booking this hotel. On the entrance to the hotel there is a Rotary International sign which, whilst not being a member, gives a general indication that the hotel will be reasonable. Other... more

Having stayed at many 4 and 5 star hotels all over the world, including H10s, to say that this is four-star hotel is really stretching the imagination. (Maybe a 3*)(With a following wind) Upon arrival I was amazed to find no one to help with the luggage, no one at reception and when we did attract someone’s attention we were... more

after,staying 1 week at this hotel,i can only say it was the worst hotel ive ever stayed.the only good thing was the location.the food was so bad we had to eat out every day.on arrival 1 of the beds wasnt clean,and had to have it changed.even to get room service was a problem.this hotel is defintely not a 4 star,it... more

Stayed at the H10 Gran Tenerife from jan 5th for a week. On arrival to the hotel me and my boyfriend pulled up outside the hotel and first impressions were quite good. Once you step inside and see all the swiss pine and outdated furniture, i then started to wonder what our room was going to be like. Service at... more

H10 are a curious group of hotels, some are outstanding others not so good. The Gran Tinerfe probably falls somewhere in between. We were allocated a tiny room on the 10th floor (1010) with limited sea view and no balcony. We asked for a room change and were promised a change the following morning. We were happier with our re... more

Stayed here on a 6-day winter break recently. When we entered, we had a feeling we'd made a horrible mistake as we took in the dark-wood, "swiss" style furniture and fittings, however once you get past the fact that the hotel is *very* dated in appearance, you'll have an excellent stay. Our room had a wonderful sea-view, and had recently... more

Me and my girlfriend have just returned from a week in the H10 Gran Tinerfe, we stayed half board in a junior suite on the 11th floor, when booking this we had no idea what the room would be like as we couldn't find any pictures of it. To say the least we were pleasently surprised at how big the... more