I suspect whoever thought this hotel deserves 5* status has probably never even visted a 5* hotel let alone stayed in one. The reception area is grand and makes a promising start however, it all falls down as soon as you get to your room. The twin beds (standard) are a joke. You can feel every spring in what was... more

I'll try to make this as painless as possible, it's a good job I'm writing this review and not my wife or there would be alot of ***** in it. 1) As the title suggests - don't think about going All Inclusive it's not worth the money or the hassle, the hotel is not geared up for it and to... more

I wasn't going to bother with a review until I read previous one from" Withers". I agree wholeheatedly with your comments, this hotel needs to decide want it wants to be :- Average AI or 5* but it can't be both. We had a suite which was really great, looked out over the sea and the pool. Loads of space,... more

Myself & my husband have just returned from a 5 day stay at this hotel. From the time we arrived until the time we left, we found all amenties, staff etc very good. The hotel was spotless and the staff were all helpful. We requested a room with a seaview and we got it. It was on the 5th floor... more

Amazing how different people have perceptions of the same place. Have just returned from 5 nights here. Lets be straight - the hotel is lovely exceptionally clean and the service was very good. the a-la-carte restaurant was very good and not too expensive As others have said though - it is not 5 star and it seems to be 'wrestling'... more

have just returned from a week at this hotel. What a wonderful idea that no one can put a towel on sun bed till 10 oclock as my husband refuses to get up at dawn to reserve sunbeds. the hotel and room were spotlessly clean and pools very large . there is also a roof top pool . the inside... more

We have just returned from a 9 day stay in this hotel. It was the best holiday we have ever had. This hotel is Grand, like it's name. Once greeted by a magnificant entrance hall we were able to choose our room as we needed one on the ground floor. The excellent customer service started here and nothing was too... more

Stayed at the Costa Adeje Gran in October 2009 and found this hotel to be very nice. We had our two girls aged 10 & 15 who were given bands to identify them as all inclusive guests. The all inclusive is ok, we could eat snacks, ice cream, and drinks including a good selection of alcoholic drinks. The food in... more

Very good hotel. Rooms are clean, cosy and rather big. The staff are always friendly and helpful (except reception). There are shopping centres & supermarkets close to the hotel. We would definitely stay there again. more