We arrived on 10th for a week. After reading all the reviews B& B seemed the best choice. We took the view that the service may be so so, the food not great , an Ok hotel with ok amenities,dodgy entertainment., We decided that yes we could have had a more refined trip and pay twice as much or just... more

Just arrived back from a 4 night stay, our first impressions were good, hotel is very impressive, beautiful decor, spacious public areas. Rooms are again spacious, bathrooms huge, with the aded bonus of complimentary towelling robes, and safe was availbale at no extra charge - contrary to some earlier reviews. Hotel is spotlessly clean, and pool areas are well maintained... more

I went to this hotel with my daughter and we enjoyed a lovely relaxing week here. The hotel was lovely with a very comfortable bedroom, a buffet style dining room with an excellent choice of food (each evening had a different theme), entertainment in the evening and lovely swimming pools. The majority of guests were Spanish and there was never... more

We have just returned from a week at this hotel, we were really looking forward to it and going by reviews and pictures we had seen it looked fab! Upon arrival everything seemed perfect, beautiful lobby, we got there at 11.30 but our room was not ready and did not get to our room until 1.30pm (check in is at... more

Having visited Tenerife and the Del Duque area many many times, we were familar with the above hotel. We have previously stayed at the Grand Anthelia but given the increase in price we chose the above hotel as it was good value for money and the reviews were very positive. This was the first time we travelled with both a... more

Anyone who thinks this is a five star hotel probably hasn't had the pleasure of a "proper" 5 star hotel. The hotel definately has the five star looks but service and food would be more at home in an average 4 star. It is located about 10 minutes walk from the Del Duque beach but it is perched at the... more

Just returned from 10 days at this hotel,my only saving grace was that I booked it on a b&b basis.The breakfast was appalling (last nights vegs.i.e. carrotts/green beans )were part of the hot breakfast choices ,we actually only had 3 breakfasts over the 10 days and decided to buy out,3 euros got you a decent english breakfast. The drink prices... more

There were plus and minus points for this hotel. Minus points. 1 Can't book and pay for a seaview room! I contacted them and said I would pay extra but was told by Sr. José Luis Nieto from Comercial and Marketing that they don't reserve seaview rooms. Why!!! We got a partial sea view room only because I told them... more

I suspect whoever thought this hotel deserves 5* status has probably never even visted a 5* hotel let alone stayed in one. The reception area is grand and makes a promising start however, it all falls down as soon as you get to your room. The twin beds (standard) are a joke. You can feel every spring in what was... more