Having read so many doom-laden reviews, we approached this place with some trepidation and a decision to bail out after one night if it proved woeful : we stayed the week. The reception staff, especially Alethea, were warm and welcoming and upgraded us to a one bed apt on a higher floor after our first night. We watched the dolphins... More

arrived at the hotel. took a while to find the room which was basic,not the best view but the bathroom was disgusting! smell was so bad and even after buying cleaning products the smell remained..we were in room1016 the view was of a car park but you could look out to see the sea and watch people play tenis. we... More

ARRIVED TO FIND OUT 3 PEOPLE STABBED AT OUR HOTEL!!! then a fight in the bar as soon as arrived! photos of the new kitchen and the list of things in the room including tv,kettle,sofa,cutlery etc was not there ! NOT a single thing! we had to RENT the tv which only came after 3 days of chasing up!!!!in the... More

We arrived on New years eve after having a very early morning flight, we were traveling with another couple and we expecting to be shown to our rooms so we could have a rest before our new years celebrations began. upon arrival we were instructed to wait in the waiting area, after waiting a good hour the manager apeared to... More

Just back from Malibu Park and would not recommend it! Entrance and reception area were fine clean and tidy. Got to our room where at first seemed okay except 3 of our 5 light in our room did not work. Very basic but expected that as did not pay a fortune to go there. If there was a cleaner in... More

This will be our second visit this year because the complex has everything we want. On arrival we asked for a specific room no. and was told if we could wait ten minuets it would be sorted. Excellent service from the receptionist a lady called Sandra.We waited at the bar and Sandra even brought the key out to us.Service worth... More

we stayed here nov 11, booked with Thomas Cook! we got to our room ther were holes in doors and wardrobes and had this awfull smell it was from the toilet all you could smell was bascily poo! so we slepted with the patio doors open as there is no air con, i wish we hadn't a couple that were... More

12th- 19th November 2011 After reading the reviews on here about these apartments, we were slightly nervous about our up coming holiday, However there was nothing to be worried about. The room was much bigger than we were expecting. It was well equipped with glasses, plates, cooking utensils and saucepans ect. The rooms were cleaned daily, and the maids came... More

these apartments should be called cockroach park as we stayed for 2 weeks, and seen at least 20 cockroaches just in our room, the 2nd day of our holiday, i complained to the thomas cook rep who just passed me cockroach spray, and said that i would obviously find them in my room as it was a hot climate.I have... More