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Viva Wyndham Dominicus Palace


Viva Wyndham Dominicus Palace
Hotel class 3 of 5
Bayahibe, Bayahibe, Dominican Republic
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Traveller Reviews

70% Recommend
3.5 of 5 stars 248 reviews
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By trip type
All (248)
[ Date ] [ Rating ]
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4 of 5 stars
montreal
7 Jul 2009 | Trip type: Family New

A comment to Viva Dominicus Palace Genaral Manager: I have just return from your resort, stayed there between June 24-July 5. I was very pleased with this resort. Staff at resturants, Bars, Maids and Viva animators went out of there way to make our family vacation a success. I compliment there effort and hard work towards the guests. However i... more

Great Time!!
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4 of 5 stars
New York
24 Jun 2009 | Trip type: Friends getaway

I love DR! And I love this resort! It was beautiful. Lots of flowers and foliage, flamingo's and iguana's walking around, great beach, nice pool and beautiful grounds. I liked how there was a variety of places to eat. The buffet was great for breakfast and lunch. And the two restaurants we ate at were great as well. Need reservations... more

Management response from
VivaDominicusPalace, Guest Service Manager

Dear Customer, Thank you for having chosen our hotel for your vacation, we are very happy to know that you have had a wonderful holiday and because we have met your expectations. We look forward to serving you soon in the near future. Best regards, Victor Mercedes

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1 of 5 stars
Texas
17 Jun 2009 | Trip type: Family
2/3 found this review helpful

My family and I decided to take our Summer vacation in the Dominican for the first time. We read mixed reviews ahead of time mainly about how the Americans were treated but decided to give it a try. The rates were very reasonable. The first 2 days we thought we were in paradise. The beach is the prettiest I've seen.... more

Management response from
VivaDominicusPalace, Guest Service Manager

Dear Customer, We appreciate you have taken the time out of your busy schedule to express your experience during your recent stay at Viva Wyndham Dominicus Palace. We are terribly sorry for the inconvenient with air conditioning and towels, also for the others incidents mentioned; we will take particular attention to these important comments to avoid situations like these keep...

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2 of 5 stars
Texas
17 Jun 2009 | Trip type: Family
0/1 found this review helpful

We travel often to all-inclusive resorts and have been over 10 times to resorts in Mexico, Costa Rica and now Dominican. We've experienced a lot of things along the way, remembering that we're on vacation and we're there to have a good time. We make it a point to take a good dose of patience. However, no amount of patience... more

Management response from
VivaDominicusPalace, Guest Service Manager

Dear Customer, On behalf of Viva Wyndham Dominicus Palace we thank you so much for your valuable comments. At the same time we apologize for the inconveniences you have experienced with the air conditioning, food, towels, language barrier and activities for teenagers. These comments are being taken very seriously in order to avoid situations like these continue occurring. In our...

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4 of 5 stars
Raleigh, NC
8 Jun 2009 | Trip type: Family
1/1 found this review helpful

I've stayed at this resort 14 times (11 with the family, 2 times with the wife & once on my own) and never get tired of it. You can research resort amenities on your own, so I'll just include pointers. Pros... -No other resort on the Island comes close for partying -Night life & Entertainment. -Only the beach at Cayo... more

Management response from
VivaDominicusPalace, Guest Service Manager

Dear customer, Thank you for your valuable comments, we are very happy to know that you enjoy so much our hotel, and because once again we have met your expectations. Thanks again for being such a loyal customer. We look forward to serving you once again on September. Best regards, Victor Mercedes

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4 of 5 stars
Florida
4 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

I traveled with 2 other friends and we were pleasantly surprised by the beauty of the resort but more than anything the great time we had with the entertainment staff. If you're willing to enjoy your vacation, they go above and beyond the call of duty to make sure you're having a great time. We would wonder at times where... more

Management response from
VivaDominicusPalace, Guest Service Manager

Dear customer, Many thanks for your feedback about your recent stay at Viva Wyndham Dominicus Beach. We are delighted to know that your experience with us has been pleasant and you could enjoy your vacation making your memories priceless. We look forward to the pleasure of serving you once again on your next vacation. Kind regards, Victor Mercedes

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2 of 5 stars
Toronto
22 May 2009 | Trip type: Couples
3/3 found this review helpful

We just got back from a week-long stay at the Viva Dominicus Palace and are confused about what we paid for. We are kind understanding people who work in the service industry and are very forgiving when it comes to customer service issues...but we found ourselves making excuses for the hotel all week. 1. The service. Not terrible, but definitely... more

Management response from
VivaDominicusPalace, Customer Service Assistant

Dear Customer, We are very grateful for the time dedicated to write your feedback regarding your stay at Viva Wyndham Dominicus Beach. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Your remarks about our Resort will be seriously considered to improve our services. We are sorry for any inconvenience...

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2 of 5 stars
los angeles, CA
7 May 2009 | Trip type: Couples
2/3 found this review helpful

This place is the biggest dissapointment among all vacations I've taken. Very far from the airport; do not go unless you plan to be drunk the whole time, then none will matter. This is not a relaxing place. We have requested a king bed and they put us in 2 beds in a room where the windows don't shut. The... more

Management response from
VivaDominicusPalace, Customer Service Assistant

Dear Customer, We appreciate the time dedicated to write your feedback regarding your stay at Viva Wyndham Palace. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodation. We are deeply sorry for any inconvenience or annoyance you might have experienced during your recent stay with us. Your important remarks will...

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5 of 5 stars
West Palm Beach, FL
27 Apr 2009 | Trip type: Couples
1/1 found this review helpful

I was concerned about this trip after reading some of the reviews, but I have to say that my girlfriend and I had a wonderful time! In some cases I should have paid more attention to the smaller problems mentioned than the large ones some of the reviewers were obsessed with. In general, the seven days we spent there was... more

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3 of 5 stars
dfw,tx
24 Apr 2009 | Trip type: Couples

I agree with many of the other reviews. Caters to Italians and French who totally ignore you if you're American. The food was adequate for an all inclusive. They won't let you take anything out. We always enjoy taking dessert for later. No coffee pot in room and no way to enjoy coffee in the morning just relaxing. Have to... more

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Viva Wyndham Dominicus Palace Also Known As

Address: Bayahibe, Bayahibe, Dominican Republic