The Ibersostar Grand is truly a grand vacation for the mobility impaired. My husband and I had a week-long stay there for our honeymoon. He has a spinal cord injury and requires a wheelchair. After pre-arranging a handicap accessible transfer from the airport, we hardly had to worry about or consider his disability for the entire vacation. Absolutely every part... more

We just returned from a long weekend at the Grand. After many hours of reviewing hotels, we settled on the Grand primarily based on traveler reviews on Trip Advisor. Overall, as echoed by most of the reviews on this site, we had a great experience. For those of you who aren't familiar with the complex, Iberostar has 5 resort hotels... more

My husband and I stayed at the Grand from June 10th until June 16th. This was our third time to Riviera Maya, We stayed at the Royal Hideaway previously. The Grand was only at 30% occupancy during the beginning of our stay and towards the end of the week it had increased to about 35%. Pros- Check In- This process... more

The only thing wrong about my stay at The Grand was "having to leave". I can't wait for next year to go back. Just and advice at the airport: custom and immigration officers are thieves. more

Easy into and out of the country...no one going to Mexico. Real Shame..US Media should be ashamed. Arranged Private transfer to hotel.... Greeted with choice of drink and a cool towel at checkin. Great Food at The Italian,The Surf and Turf and Japaneese. Have to figure out what resort people stayed at that complain about this hotel. The staff is... more

Myself and my husband stayed at this hotel from the 2nd to the16th June. We've travelled quite a bit, and staying in AI hotels in Domincan Republic, St Lucia and at the El Dorado Royale on a previous trip to Mexico. This hotel certainly lived up to my expectations and is one of the nicest hotels we've stayed at. Check... more

This was not our first trip to an Iberostar in the Riviera Maya area. It was out first to the Grand. From the moment we checked in until the moment we checked out we literally cannot think of one single complaint. The hotel has a european feel in the architecture. The furnishings are elegant yet modest at the same time.... more

My Fiance and I recently visited the Grand for a site inspection in consideration for our destination wedding next year. From the moment we arrived we were blown away with the level of service we received, and elegance of the resort itself. We can not say enough great things about the staff, especially our butler Raul who went out of... more

I can't give this hotel a 5 star rating because it didn't meet the high expectations I had after reading reviews on Tripadvisor. It should still be said though that the Grand Paraiso is a beautiful resort, the grounds are immaculate, and the buildings palatial. I received a good deal on an ocean front suite through a travel company, and... more