After 2 weeks of B&Bs, trains, buses, and the subway, this hotel was like heaven! We rode the train from Florence and caught the Malpensa Express train from Milano Central. The Malpensa Express dropped us at Terminal 1 and the hotel shuttle came to get us outside door 7. The next morning we caught the hotel shuttle to the airport... More

Very nice hotel for a stopover at the airport. The shuttle arrived at the airport just 5 minutes after telephoning. Check in was efficient and friendly. Room was nice, clean and modern. Breakfast included was from the buffet and as much as you wanted. Unlimited coffee and juices. They ask what time you want the shuttle next morning, and it... More

We needed a hotel close to the airport. The room needed to be big enough to sort our luggage and prepare for the trip home. Staff was helpful, room clean, and a good value. Interesting during our stay, Ehud Barak, Defense Prime Minister of Israel was staying at the hotel the same night. Cops everywhere! Also, there is a restaurant/bar... More

The gal at the check in desk spoke English--my husband speaks passable Italian -her attitude was not welcoming. We felt as though we were bothering her with our questions. The room was very nice, very modern with every amenity. However, the food in the restaurant was the worst we had during our 3 week trip. Unfortunately you are captured if... More

For the traveler in transit, this is a very good choice. Excellent value, comfortable, and the service was excellent. It is relatively close to Malpensa hotel (5 minutes) and there is a free shuttle to and from the airport. Only issue I have is that I followed the instructions in the room for setting the automatic wake-up call, and it... More

My wife and I stayed at the First Hotel the night before our flight to the United States. The shuttle arrived within a reasonable time and the driver was very helpful with the luggage and interested about our trip. The check in was very fast and we were in our room within minutes of our arrival. The room was very... More

The rooms here are small and tight. The desk clerk was very rude when we checked in making us feel as though we didn't wish to spend our money with this hotel. We had stayed here about 5 years ago but we won't be staying again. We did have a good meal in their restaurant. It was pricey but very... More

The staff was unbelievably friendly and helpful. They gave us a great recommendation for a restaurant just down the road (Trattoria Concordia). The rooms were clean and comfortable. You get one hour of free internet service per room before you have to pay. And it is located just minutes from the airport. My only criticism is what they consider to... More

Ugh, a 6:45 am departure marked the start of our 20-hr trip back to south Florida. The sensible thing to do was get as close as possible to the departure airport the night before. The First Hotel fit the bill perfectly. We returned our rental car and took their complimentary shuttle back to a modest but immaculate room and bath,... More