We booked a room for two - on arrival, were told that there were no rooms with a double bed and we'd have to pay an extra 50 HK$ for a deluxe room. Annoyed to have this hidden charge appear, and wish we hadn't bothered - the "deluxe" room had a carpet that looked like it had never been cleaned,... more

I stayed there with my kids and my wife. People at the front desk are arrogant and very nasty. The security guard posted in front of the casino was also very impolite and rude. I was in the lobby with my family and only few seats were there and already taken. We had to satnd there waiting for the room... more

This is the worst ever hotel i visited in my life.Irresponsible staff,poor location,need cleliness,realy bad breakfast. Recomend no one should stay. more

O K for one or two nights.Breakfast average.Loction is good.Shops ,Resturants,McDonalds including one Indian resturant available nearby.Beds are hard but not so uncomfortable.Free bus service to ferry terminal frequent.Have a small Casino also.Afterall O K according to the price. more

I booked direct with the hotel website (not Best western website) - they have a special offer page which shows the rate for each day; then you need to add on tax. All was done by email and with a little prompting they confirmed. The good points: price was very reasonable for Macau - although was mid week. Room was... more

Booked this hotel the day I stayed in at at China ferry terminal on Kowloon as found out that last ferry from Macau to kowloon island was quite early even though there is later ones going to Hk island. but the rate of 360 hkd made it easier to stay over and glad we did. Hotel was basic but clean... more

I was not sure how it was like till i check in and saw the room.No view, bathroom amenties were all in packets.I guess this a 3 star hotel,so you cant expect much.I saw the crown Hotel and the Hard rock...Whoa...beautiful.But if you wana come and just go for the casino, then Venetian will be the place.Im practically quite bored... more

A 3-Star hotel but has poorest and worst accomodation.. We had a terrible experienced communicating with the receptionists, they speak broken english and has poorest english grammar which makes it worst and led to arguments and really took us time to be able to understand each other . They said its a less cost hotel but I tell you, for... more

We chose this hotel because of its reasonable price and because we wanted to just use the hotel as a sleeping -place so there was no use paying a high price for accomodation. The hotel room was just right for us a family of 2 adults and 2 kids. Cleanliness was average. The towels were quite old and had seen... more