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Melia Cayo Guillermo All-inclusive Resort Reviews

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Melia Cayo Guillermo

4.5 of 5
Jardines del Rey, Cayo Guillermo, Cuba
Hotel amenities
Melia Cayo Guillermo
3,391 traveller photos
Ranked #1 of 4 hotels in Cayo Guillermo
4.0 of 5 stars 1928 Reviews
“Same as ever.... Excellent.”
19 May 2013 -
ReigningChamp
“Total relaxation in a stunning location”
19 May 2013 -
gary w
 
 
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1,928 reviews from our community

Traveller rating
    959
    576
    226
    112
    55
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Families
462
 
Couples
763
 
Solo
48
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Salford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Same as ever.... Excellent.”
5 of 5 stars Reviewed 19 May 2013 NEW

I've had too many trips to this hotel to remember and it just seems to get better every time. The staff as always were outstanding and a special mention needs to go to Maikel in customer services who took care of us very well indeed. The food was much improved and piping hot in the buffet and the service in... More

Was this review helpful? Yes 2
See 4 more reviews by ReigningChamp for Cayo Guillermo
sussex uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Total relaxation in a stunning location”
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

This was my first holiday in cuba and hopefully not my last. The melia guillermo is where we stayed. The buffet has so much to choose from, couldn't fault it. The room we had was equal to anything ive had on european holidays. The friendlyness of the staff however is something ive never come across before. Everyone has a smile... More

Was this review helpful? Yes 4
SELKIRK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“"A Fantastic time again at the Melia"”
5 of 5 stars Reviewed 16 May 2013 NEW

Where does it start. This is our second year in a row to the Melia and we learn little tricks on these trips to Cuba and this was no exception, we grabbed a taxi from airport to the resort and had some great laughs with our good friends. Got to the resort, we were checked in quickly by the more... More

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Ans a good time was had by one and all!”
5 of 5 stars Reviewed 16 May 2013 NEW

This was the fourth time that we've visited Cuba and this was one of the most beautiful places we've seen. The hotel was great. There was a good range of food (especially fish) and drink and the service was excellent. In a country noted for its hospitality, the staff were friendly and helpful to a degree we'd not experienced before.

Was this review helpful? Yes 5
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Cuba and their great beaches and weather”
5 of 5 stars Reviewed 15 May 2013 NEW

I went with my family after christmas and in the March break 2013.. We had great weather both times we went there.. We stayed at the MELIA CAYO GUILLERMO and it was great.. The food was better and the staff we just as good .. They are really nice people and very friendly with our family especially when we feel... More

Was this review helpful? Yes 1
Milton, Canada
1 review
2 helpful votes 2 helpful votes
“An Amazing Unforgettable Experience”
5 of 5 stars Reviewed 15 May 2013 NEW

My family and I had an unforgettable experience at the Melia Cayo Guillermo this past week from May 3 to May 10th. 2013 They say and I've heard that the food in CUBA is not the greatest, and Im not sure why they say this, maybe compared to other countries, but I have to say the food at the resort... More

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Was this review helpful? Yes 2
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
“Another relaxing vacation”
5 of 5 stars Reviewed 15 May 2013 NEW

Just returned last Friday from another great trip at this resort. I can say after visiting Holguin, Varadero and Cayo Coco a number of times we always love returning to Melia Cayo Guillermo the beach at this resort is picture perfect. The staff is amazing here and you will not be disappointed once you visit her I will say you... More

Was this review helpful? Yes 1
Rawdon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Absolutely pleased!”
5 of 5 stars Reviewed 14 May 2013 NEW

I just returned from a 2 weeks stay at Melia Cayo Guillermo and had a wonderful time over there. This was a very last minute vacation for me as I booked my trip 4 days before leaving and I couldn't be more pleased with this location! I travel alone and felt completely safe. All staff were friendly and attentive. It... More

Was this review helpful? Yes 4
Ottawa, Ontario, Canada
1 review
5 helpful votes 5 helpful votes
“Big big thank you !!!!!!”
5 of 5 stars Reviewed 14 May 2013 NEW

This was our 2nd time in Cuba this year.This time was for my daughter's wedding.I really didn't enjoy our 1st trip to Cuba and it wasn't at Melia Cayo Guillermo. First ,i would like to thank : Mary(wedding coordonator) who took care of the wedding arrangements.Even if Mary's mother was sick at the hospital,she never let my daughter down with... More

Was this review helpful? Yes 5
Beaches,Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
53 helpful votes 53 helpful votes
“Back again (#21) and planning the next”
5 of 5 stars Reviewed 14 May 2013 NEW

We were back at the Melia March 15-22 - our 21st trip (YES it is that good!!) and with the many changes I thought a quick update to my reviews was needed. For mare detailed info have a looks back to my older reviews - unless mentioned here they still apply. The new GM - Jesus - is doing a... More

Was this review helpful? Yes 9
See 2 more reviews by JRG_me for Cayo Guillermo
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Hotel Summarization (Beta)

What travellers say

  • “Very good” (52)
  • “Lobby bar” (32)
  • “CUSTOMER SERVICE” (25)
  • “Thomas Cook” (20)
  • “Friendly and helpful” (14)
  • “Entertainment staff” (14)
  • “Great time” (12)
  • “Pool area” (12)
  • “HOT WATER” (12)
  • “International restaurant” (10)

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Additional Information about Melia Cayo Guillermo

Address: Jardines del Rey, Cayo Guillermo, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Cayo Guillermo
Amenities:
Fitness Centre Restaurant Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotels in Cayo Guillermo
#1 Family Hotels in Cayo Guillermo
#1 Luxury Hotels in Cayo Guillermo
#1 Romantic Hotels in Cayo Guillermo
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Meliá Cayo Guillermo is located one of the most beautiful and white-sandy beaches with more than 1300 palm trees, and swept by very transparent waters. The area was an inspiration for Ernest Hemingway, and fishing the great blue river, always on his Pilar Yacht, he created part of his work. The hotel is perfect for couples and families but also for diving, fishing. We also organize the wedding of your dreams in this paradise. ... more   less 
Also Known As:
Melia Cayo Guillermo Hotel
Melia Cayo Guillermo Hotel Cayo Guillermo
Cayo Guillermo Melia
Cayo Guillermo

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Melia Cayo Guillermo
Jardines del Rey
Cayo Guillermo
Cuba
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