We were concerned about large tour groups and poor service, but we stayed two nights and found the service and staff to be flawless. Dinners were exceptionally good, and the staff, especially Fillipo, went out of their way to help us confirm our ferry to Salerno. ( We would NOT recommend the Grimaldi ferry! ) In all, we found the... More

this is a place for big groups, bus loads, so if you come on your own you will not like this place. The room was fine, but outside of the reception girl, the staff was unhappy, unhelpful and just unfriendly. We tried to get the menu a la carte (the one where you don't have to take whatever they serve... More

The hotel has a nice swimming pool and a lovely breakfast terrace.with fine views. The hotel is immense and caters principally for conferences and weddings, I imagine. It is in between Palermo and Monreale on a very long and narrow side road. The drive to Monreale is not for the faint hearted and the only car park we could find... More

Some people on TripAdvisor have clearly stayed in a different hotel! There are NO ground floor rooms, all was clean & tidy, pool clean, gardens cared for, staff friendly, beds comfortable. The "navette" (free bus shuttle to Palermo) was easily reserved (it goes at 9am and returns from the city at 4pm), the reception booked a taxi from the airport,... More

The hotel grounds and pool were fantastic but the rooms were basic and needed upgrading but were spotlessly clean. The staff were friendly, helpful and welcoming. During our stay our friend celebrated her birthday. The hotel offered to make her a cake and put flowers in her room, they also made her a card. This we felt was a lovely... More

We got a very good deal and booked this hotel because we needed a place to stay near Palermo and Monreale. We did not really read any reviews or information about the hotel. If you have a car, it has a good location, since you can easily reach Monreale (3km) and Palermo (8km). Don't be afraid of narrow roads and... More

We loved this place! The staff was wonderful. In fact, I recently mailed photos that we took with them. We had a relaxing stay; took the bus to Monreale a few times; walked to a local restaurant; drove to Palermo; enjoyed the pool and terrace. Food was very good. It was always my dream to go where my Grandma was... More

Stayed at the hotel for 5 nights. The hotel is not bad, but I wouldn’t rate it as a 4 star, give it 3 instead. Rooms are clean and spacious but not definitely at 4 star level. No shower, facilities look old, small TV, ugly green decoration, air conditioning doesn’t cool enough (being at top speed)… all this when they... More

We stayed here for three nights following our wedding in Palermo. Reading the reviews on trip advisor and other sites and looking at the hotel website we had high hopes for a few romantic days relaxing by the pool after the wedding. We advised the hotel that we would need to check in late after our wedding reception and we... More