Premier inn was not our first choice for an overnight stay as we had wanted to be in Tynemouth but this was excellent value - well located for the coast and the receptionist on duty both in the evening and the morning was helpful friendly and concerned that our stay was a good experience. The room was spotless and we... More

I was going here for a city break as I knew where it was from previous knowledge. Before I went to stay I was phoned to ask if I had any special requests and was there anythibg they could help me with for my stay...I thought this was a lovely service. On arrival I was greeted brightly..I was checked in... More

Great hotel staff really helpful and friendly rooms are spacious and spotless this is the second time I have used this hot twice this year and would recommend it to anyone wishing to be away from the noise of the city great for kids restaurant on the site serves up good food and there are deals on Monday to friday.... More

The rooms are very clean and tidy. The beds are clean and generally rather new so no risk of years of grime. TV is a good quality and channel selection is good. Staff are really friendly and will do anything to help.

Fantastic place to stay, travelled down with boys football team (12 year olds) and parents and couldn't fault facilities or helpfulness of staff from booking right through to departure. excellent. Pauline on reception made the group booking easy and couldn't do enough to help us when we arrived. Thank you. Would definitely go back here again.

This Premier Inn has excellent staff who were very friendly and helpful. It has recently been refurbished and as such is in excellent condition. The rooms are clean, large and very comfortable. It is attached to a Brewers Fayre restaurant. The food is okay but not as good as Brewers Fayre's used to be. The new emphasis on buffet theme... More

This is the first time we have stayed at a Premier Inn and was pleasantly surprised on how good it was . The bedroom was very spacious and spotlessly clean. Would definately recommend this accomodation to others and would be happy to stay here again. Ideal for people who are using the ferry as very close to the port.

Staff couldn't do enough, very friendly, both on reception and in the pub next door. Stayed for three nights hotel is situated near the ferry terminal but in ideal location for Newcastle centre and Whitley Bay, Shopping outlet opposite the hotel which was basic but ok to take a look round..plenty for kids to do opposite, with bowling wet and... More

We had a great stay at the Premier Inn at North Shields, we travelled up to see relatives and used this as a base, with two young boys aged 6 and 3, the staff were lovely and welcoming and very attentive to the boys, the room was clean and a great size for all us all to stay in. We... More