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Melia Buenavista

4.5 of 5
Punta Madruguilla, 52500, Cuba
Hotel amenities
Melia Buenavista
17 May 2013 -
Joydevive7
 
 
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822 reviews from our community

Traveller rating
    591
    134
    60
    23
    14
See reviews for
Families
30
 
Couples
685
 
Solo
14
 
Business
6
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
toronto, ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

The Melia Buenavista was a beautiful property. We stayed at this property from May 4th to May 11th, 2013. The trip from Toronto was a short 3.5 hour flight and 1.5 hour drive to Cayo Santa Maria. We exchanged CDN to CUC at the airport, but same rates were at the hotel also. Upon arrival to the hotel, we were... More

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Cochrane, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Great place to relax and meet awesome people. From the time we walked in until the time we left the service in this place is number one. Butlers Edel and Gerardo were superb and served us with compassion and pride! The room service was wonderful! The bartenders, Oresto and Ormani, were sooooooo efficient, funny and quick with a refill, they... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013

Melia Buenavista is great for what it is. It is quite small, which gives it a lovely boutique feel and quickly you start to relax and enjoy your stay. The butler service is good - use it, we had nice baths, we mentioned that we like bubble to drink but are not big drinkers otherwise and had extra bottles provided... More

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Nova Scotia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013

This little piece of heaven in Cuba will keep you smiling the entire time you are there. When my wife and I arrived we were greeted with smiles and a cocktail in the lobby and given our room keys along with an information package on what the resort has to offer. Just stepping outside of the lobby to see the... More

Was this review helpful? Yes 4
Halifax, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 May 2013

This resort is fabulous! The food, rooms, drinks and service are amazing. The butler service was good, but communication between the butler and the visitors could be improved. One suggestion... please add more lawnchairs on the beach. We had to reserve our chairs at 7:30 am. We would love to go back!

Was this review helpful? Yes 2
Sutton Coldfield, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 12 May 2013

Having reached the start of the causeway in our hire car, we thought our navigation problems would be at an end - not so. We took several wrong turns and had to make at least 4 enquiries of people before we finally arrived. Please put up a sign post off the main road to the hotel!! However once there, it... More

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nova scotia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 May 2013

We returned again to our little piece of paradise in April, normally we go two weeks for vacation but this year we could only manage to get away for one week...to just sit and gaze, let our minds wander, to relax..something alot of us do not take the time for when we are working hard and have other life pressures... More

Was this review helpful? Yes 1
St-Lazare, PQ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

What will we always cherish?! The natural beauty of the wild, untamed and fabulous beaches...clearest waters as can be! Hospitable, dedicated and very charming staff...to name and thank a few; Joel, Osmany, Orestes, Javier, Yuni (sorry if I spelt your name incorrectly, esperanza de la mamá y el bebé están haciendo bien!!!) and cannot forget mi BELLA with her beautiful... More

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Ernesto O, General Manager at Melia Buenavista, responded to this review
11 May 2013

Dear friends: I very much appreciate you share with other travelers all these magical experiences lived at our resort. It feels nice to receive all your praising words regarding our facilities and services and most of all, our staff. Hoping to welcome you once again at Meliá Buenavista for another memorable stay, Ana L. Castañeda Quality Control Representative More

Guelph Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

This was our second visit to MB. It was a pleasant surprise when we arrived that we were recognized by so many of the friendly staff. Everything was as we expected, the room, the butler service, the bartenders, the grounds were well kept, BUT the food was so so. I was really disappointed with the choices. Lunch at the pool... More

Was this review helpful? Yes 2
Ernesto O, General Manager at Melia Buenavista, responded to this review
11 May 2013

Dear Clients: I heartily appreciate your honest review. Even when services received have not fully met your expectations, you have been able to point out those aspects you have really enjoyed at our resort. We are working hard in the improvement of our services and your opinions constitute a great help for us to orient our efforts. Thank you so... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 May 2013

Thanks to the great people from Melia Buenavista we were able to transfer from another resort. Daylin was extremely nice and helped us to change resorts, found us a room and made sure everything was ready for us. She arranged a taxi to pick us up and cold refreshments and our butler Michael and Lucas were waiting for us at... More

Was this review helpful? Yes 1
Ernesto O, Manager at Melia Buenavista, responded to this review
4 May 2013

Dear travellers: I have been delighted to read your recent review regarding your second vacation at Meliá Buenavista. Your praising words addressed to our staff speack very high of their proffesionalism and human values, for which I heartily thank you. I certainly hope we can have you back in the near future so you may enjoy another pleasant stay. Kindest... More

Royalton Cayo Santa Maria
Great value on a similar hotel
Cayo Santa Maria, Cuba
4.5 of 5 stars 313 Reviews

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Hotel Summarization (Beta)

What travellers say

  • Pool bar(24)
  • Room service(14)
  • Las Dunas(12)
  • Other resorts(10)
  • Ocean views(8)
  • Jacuzzi tub(7)
  • Main beach(7)
  • Very nice(5)
  • Big smile(5)
  • Flat screen TV(5)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Region: Caribbean > Cuba > Cayo Santa Maria
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Cayo Santa Maria
#1 Luxury Hotels in Cayo Santa Maria
#1 On the Beach Hotels in Cayo Santa Maria
#1 Romantic Hotels in Cayo Santa Maria
#2 Top resorts Hotels in Cayo Santa Maria
Price Range: £
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Exclusive All Inclusive Resort ... more   less 
Also Known As:
Melia Buenavista Hotel
Melia Buenavista Hotel Cayo Santa Maria

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Melia Buenavista
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