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Sol Cayo Santa Maria


Hotel class 4.0 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba

Reviews you can trust

76% Recommend
4.0 of 5 stars 340 reviews
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By trip type
All (340)
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3 of 5 stars
Montreal
24 Nov 2009 | Trip type: Couples New
0/6 found this review helpful

This is a very secluded resort. I went with my boyfriend on the3 night after new year's- we both wanted to relax after a night of partying but only got to the tiny airport and got our lugagges totally searched, including the lining of my underwear. we were being ridiculed by the employees at the airport. We were signled out... more

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4 of 5 stars
Manchester
15 Nov 2009 | Trip type: Family
6/6 found this review helpful

Travelled to the Sol in September with my partner Lena and our two year old princess Rubi. The rooms are cleaned daily but you need to ask housekeeping for beds to be changed, which they will do without fuss. I had a throat infection whilst there and the doctor (on-site) couldnt have been more helpful, they even came to our... more

Management response from
Yuri Arjona, Quality Control and Guest Service Manager

Dear Mr. Lena359 and family I have been very pleased to read all your compliments regarding our facilities and above all, our staff. I am able to acknowledge, through your words, that working hard and taking pride in our profession does lead us to achieve our guests’ satisfaction, what makes me and all my team feel very much rewarded. Likewise,...

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5 of 5 stars
worsley
10 Nov 2009 | Trip type: Family
5/5 found this review helpful

having stayed at the sol cayo coco i would reccomend this hotel it really is a wonderfull place,the rooms are very clean and the maids do a fantastic job,also fresh bottled water is brought to your room every day, the staff go the extra mile to make sure you have a great holiday,from the cleaners to the gardeners the animation... more

Management response from
Yuri Arjona, Quality Control and Guest Service Manager

Dear Family: I have been very pleased to receive all your compliments regarding our facilities and above all, our staff. I have felt very rewarded to acknowledge, through your words, that working hard and taking pride in our profession, does lead us to achieve our guests satisfaction. I would also thank you for recommending our resort and providing some useful...

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5 of 5 stars
Winnipeg
8 Nov 2009 | Trip type: Couples
5/5 found this review helpful

My partner and I found this to be at least a 4 star quality resort. It was well kept, clean, and had many amenities that we wished we had time to try. Our room had some problems at first and we did not even notice them until the maintenance man knocked on our door on the second day to fix... more

Management response from
Yuri Arjona, Quality Control and Guest Service Manager

Dear friends: I have been very pleased to receive all your compliments regarding our service and most particularly, our staff. Acknowledging, through your words, that all the efforts made in our every-day routine have resulted in our guests satisfaction feels, indeed, very rewarding. I also consider your comment a great help for our guests-to-be. I’d be very pleased to welcome...

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4 of 5 stars
Alberta
23 Oct 2009 | Trip type: Couples
8/8 found this review helpful

Easy Living at the Sol October 04th to 11th, 2009 We are repeat guests to the Sol Cayo Santa Maria because we love the atmosphere and staff; we look forward to another visit. Please note that this is a 3.5 star hotel that does not have all the bells and whistles that one would expect to have at a 5... more

Management response from
Yuri Arjona, Quality Control and Guest Service Manager

Dear Mr. Alberta Bucanero: I have really enjoyed receiving all your compliments regarding our service and most particularly, our staff. Acknowledging, through your words, that all the efforts made in our every-day routine have resulted in our guests satisfaction feels, indeed, very rewarding. Likewise, I would like to thank you for providing our potential new guests with so much relevant...

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4 of 5 stars
Manchester
22 Oct 2009 | Trip type: Couples
5/5 found this review helpful

We stayed here earlier this month and had a wonderful time. Neither of us are beach lovers, but after seeing the beach when we arrived, we spent the majority of our time down there. There were a few jellyfish, but as it was the rainy season in the Caribbean, it was to be expected, and it certainly didnt spoil our... more

Management response from
Yuri Arjona, Quality Control & Guest Service Manager

Dear Englishrose05 from Manchester: I have had the great pleasure to read your comments regarding your stay at Sol Cayo Santa María. I heartily appreciate all your compliments regarding our service and most particularly, our staff. I acknowledge, through your words, that all the efforts made in our daily work have resulted in our guests’ satisfaction, which feels very rewarding....

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5 of 5 stars
manchester
10 Oct 2009
6/6 found this review helpful

The service was excellent,would especially like to mention the ladies that work the burger bar,pizza bar & 'YOEL' the best barman who couldn't do enough for us made us feel special,not to mention lots of other staff who worked the main restaurant were also lovely!!! The rooms were basic,but clean & had everything you needed,the maids were lovely too! The... more

Management response from
Yuri Arjona, Quality Control & Guest Service Manager

Dear Mr or Mrs from Manchester: We heartily thank your taking the time to write this nice comment on our resort. It feels indeed very rewarding for all us to acknowledge how guests are able to appreciate our efforts achieve their full satisfaction. It will be a great pleasure to welcome you once again in Cayo Santa Maria showing your...

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3 of 5 stars
brampton, ontario
30 Sep 2009 | Trip type: Couples
1/4 found this review helpful

I went for dirt cheap but if I were to ever pay normal price, it would be a 2/5 for value. Nice looking resort for sure and great beach and water, though not as good as Varadero. I like how it's surrounded by nature with all the trees and wildlife like huge crabs, frogs, birds, lizards. All the trees add... more

Management response from
Yuri Arjona, Quality Control & Guest Service Manager

Dear Mr. or Mrs. from Brampton: I have taken the time to carefully read your report regarding your stay at Meliá Cayo Santa María, considering your comments and suggestions are a great help to improve our guests’ perception of our resort. I heartily thank your compliments regarding our service and most particularly, our staff. They certainly stimulate us all to...

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3 of 5 stars
ontario
29 Sep 2009 | Trip type: Solo travel
2/3 found this review helpful

Stayed at this hotel for 1 week...Sept 12-19..2009. The true reason I came to this hotel was price. It was ridiculously cheap, and could NOT turn down the deal. Arrived later in the evening (Toronto-Santa Clara via Air Canada) Great flight, arrived 1/2 hour early! arrived at night...so it was a bit of a challange to find my room..Think it... more

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4 of 5 stars
guelph, ontario
29 Sep 2009 | Trip type: Couples
5/5 found this review helpful

My wife and I stayed at sol for our honeymoon from sept 20-27. We are a young couple that was looking for a place of relaxation, which is exactly what we found. The beach (the whole reason we chose this spot) was simply amazing. If you walk down past the nudists to a point where there's two huge rocks in... more

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Sol Cayo Santa Maria Also Known As

  • Sol Hotel Cayo Santa Maria
  • Cayo Maria Santa Sol
  • Sol Cayo Santa Maria Cuba
  • Cayo Santa Maria Sol
  • Cayo Santa Maria
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba