We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 8 Cayo Santa Maria hotels »

Melia Cayo Santa Maria

4.0 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
4.0 of 5 stars 1253 Reviews
15 February 2012 -
WenGordbeachbums
 
 
Write a Review

1,253 reviews from our community

What travellers say about this hotel
  • Snack bar(47)
  • Very nice(34)
  • Beach restaurant(29)
  • HOT WATER(24)
  • White sand(22)
  • Las Dunas(18)
  • Really good(17)
  • Other resorts(15)
  • Entertainment staff(9)
  • Red flag(7)
Traveller rating
    502
    448
    160
    95
    48
Only show reviews for Family (130) | Couples (668) | Business (5)
Date Rating
Mo C
Toronto, Canada
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW
4
people found this review helpful

Had a nice trip to Melia Cayo Santa Maria. Arrived by bus after 90 mins ride - tour guide did not explain that our luggage would be sent to our rooms leaving our bus confused but I remembered from tripadvisor that this is the case - and this was confirmed overhearing front lobby staff. One staff member there to direct... More

Was this review helpful? Yes
WenGordbeachbums
Oakville, Canada
1 review
7 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
7
people found this review helpful

My husband and I went to MCSM from Feb 3 - 10th 2012. This was our first trip to Cuba and our first stay at a Melia property. We loved the check in on the bus, we arrived at the resort around 9 p.m. in our check in envelope were the room keys and a map of the property, we... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
17 February 2012

Thanks for visit Meliá Cayo Santa Maria and for write a review on Trip Advisor. Our Hotel only has 28 Bungalows, located in two concentric semicircles, making it quite easy to find the room, even coming at night. In our main Buffet we have an Italian corner with show cooking and every night we offer hand made pasta and gnocchi.... More

tosca_11
Niagara Falls, Canada
Reviewer
3 reviews
17 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW
13
people found this review helpful

We went to MCSM from Feb 4-11th 2012. We arrived at midnight, so getting our room key and info pack on the bus was great. Finding our room was a bit of a challenge as the paths are very poorly lit at night and the bungalows do not have the numbers on them. The rooms are very cute and brightly... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
14 February 2012

Many thanks for prefer Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. At the beginning of the road leading to the Bungalows, there is a sign with the room numbers, lit by a light. Anyway, one of our improvement projects for the 2012 is to enhance the external lighting. About the sun beds, we have enough... More

Chris M
Montreal, Canada
2 reviews
5 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
5
people found this review helpful

Just back from a week (Jan. 26 - Feb. 2) at the Melia Cayo Santa Maria. Been to Cuba seven times in six years and this was the best experience yet. We have been to Cayo Santa Maria before and loved the beach and wanted to return. This hotel was recommended by friends who had stayed there and we went... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
14 February 2012

Thanks for choose Meliá Cayo Santa Maria and for write a review on Trip Advisor. Your satisfaction is the best reward to our efforts and we hope you´ll decide to come back at Meliá Cayo Santa Maria. More

Grubbie3618
Ontario, Canada
2 reviews
5 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
5
people found this review helpful

We have just returned from the Melia Cayo Santa Maria, Feb 3-10 and we will definitely be returning!!!! The resort is beautiful and clean, the food is Great and the staff are absolutely Wonderful! There is an hour and a half bus ride from the airport to the resort but the tour guide on the bus made it seem not... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
17 February 2012

Many thanks for choose Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. LIke you said, bus trip is around 90 min., but worth it, considering the beauty of the key. Besides, guide´s explanations make it interesting and the crossing of the bay is a nice experience, especially at sunset. Pleae, accept my apologies for what happened... More

Ceskezlato
Barrie, Canada
1 review
7 helpful votes
4 of 5 stars Reviewed 11 February 2012
7
people found this review helpful

We just come back from the resort last night Feb.10 2012 .Our stay at the Melia resort was very nice and thanks to all staff there very memorable holiday. Just to let you know flight with Air Transat was very nice and on time. When you get there at the small airport customs was good and pretty fast. Then get... More

Was this review helpful? Yes
Periwinkle11
Cambridge, Canada
Reviewer
4 reviews
14 helpful votes
4 of 5 stars Reviewed 10 February 2012
8
people found this review helpful

I stayed at the resort from Jan 28 – Feb. 5 and my overall impression is that the employees work extremely hard to ensure their guests have a wonderful experience and that they make the most of the resources that they have. We had a fantastic holiday. Food: plentiful and well prepared – I think that most people would enjoy... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
17 February 2012

Many thanks for prefer Meliá Cayo Santa Maria and for describe your stay on Trip Advisor. Food: Your comment is correct: we sometimes use frozen or canned vegetables to increase our range. From the beginning of February we buy directly from farmers, which enabled us to increase the variety of vegetables and fresh fruit. Beach/ Water activities: In January and... More

T_GirlOttawaCanada
Ottawa Canada
2 reviews
17 helpful votes
4 of 5 stars Reviewed 9 February 2012
13
people found this review helpful

What a beautiful resort!!The beach,is gorgeous! The pool, The Food(WOW)selection is amazing.After having gone to 4 of the a la cartes we went to Buffet.We should have gone there first!!Sooo good..Breakfast lunchAND dinner.Coffees at the Lobby bar-FANTASTIC-Chilled Champagne all over the resort-Wonderful drinks and all day and evening entertainments ....And the great burgers,local food AND wood fired pizzas at the... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
10 February 2012

Many thanks for prefer Meliá Cayo Santa Maria and for share your experience in Trip Advisor. Our hotel is quite small and from all bungalows it is easy to reach the central areas, but what we could do is to take an agreement with the Tour Operators, because if they will inform us when elderly customers are arriving, we might... More

cubasiempre
Toronto, Canada
Senior Reviewer
9 reviews
104 helpful votes
4 of 5 stars Reviewed 8 February 2012
13
people found this review helpful

Dec 23 to 30 2012: Check in was done at the airport prior to boarding the bus. Arrived late in the evening and the hotel was beautifully lit up for Christmas. Took my carry on to the room and luggage was delivered later. Great room in bungalow 16, corner oceanview, king bed, very clean no bugs at all. Put valuables... More

Was this review helpful? Yes
JGsun
1 review
4 helpful votes
5 of 5 stars Reviewed 8 February 2012
4
people found this review helpful

First off I would like to say that this was my first south holiday at a non sandals/beaches resort. I was impressed to say the least. The grounds are very well maintained, which make it possible to thoroughly enjoy the resort. There is always someone scrubbing the pool deck, watering the flowers etc. As for the beach it is amazing... More

Was this review helpful? Yes
Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
9 February 2012

Many thanks for prefer Meliá Cayo Santa Maria and for write a review on Trip Advisor. Your opinion about the decor is correct, infact we have an improvement plan that we are executing, according to the possibility that the high % of occupancy permit us at the moment. We already completed the renovation of the tennis courts and sports area,... More

Travellers who viewed Melia Cayo Santa Maria also viewed

Melia Las Dunas
4 of 5 stars 2,156 Reviews
Cayo Santa Maria, Cuba
Melia Buenavista
4.5 of 5 stars 403 Reviews
Cayo Santa Maria, Cuba
Barcelo Cayo Santa Maria Beach & Colonial Resort
3.5 of 5 stars 1,266 Reviews
Cayo Santa Maria, Cuba
View all 8 hotels in Cayo Santa Maria, ranked by popularity »

Been to Melia Cayo Santa Maria? Share your experiences!

Write a Review Add Photos Add Videos

Melia Cayo Santa Maria Also Known As

  • Cayo Santa Maria
  • Cayo Santa Maria Melia
  • Cayo Santa Maria Cuba
  • Santa Maria Cuba
  • Melia Cayo Santa Maria Cuba
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba

Is Melia Cayo Santa Maria your business?

  • Manage your listing
Melia Cayo Santa Maria
Show the lowest price for this hotel* (from our partners)
We're sorry, we currently have no offers for this property.