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716 Reviews
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| Title | Source |
|---|---|
| “Secret paradise: Cayo Santa Maria and island of Ensenachos, cherished as ideal fishing spots and hideaways, offer the ultimate in remote holiday” | canada.com / The Vancouver Sun |
| “An Online Update for Frommer's Cuba” | Frommer's |
It was our first trip to Santa Maria, but we've been several times to different places in Cuba. We went with another couple over new year's eve. Great party and carnival for new year's. This part of Cuba is fairly new to tourism, so their standards are still to be built (food and service). I know Cuban food, so I... more
Dear friends: I have been very pleased to read your comments regarding our resort. I am sure they will be some valuable information for those travellers who wish to relax within a privileged natural scenario. Our resort, unlike those of Varadero, has been designed, basically, for that kind of tourist whose main interest is getting away from all the motion...
Booked for one week with Air Transat from March 25 to the April 12009 my husband ,me and our adult kids.Our rooms were both on second floor and very clean ,fresh and comfy. This was our second time in Cuba ,first was in Sol Luna de Mares in Holguin and we love there too but people in this hotel took... more
Dear Mr. or Mrs. From Vancouver: It has been a real pleasure to receive all your compliments regarding our service and most particularly, our staff. It is indeed very rewarding for all us to acknowledge, through your words, that our efforts to achieve our guests’ satisfaction are being worth it. I’d be very pleased to welcome you once again in...
Never too late to post a review! This is my 3rd review about the Melia CSM. I’ve stayed there 4 times. Also been to the Barcelo CSM and the Melia Las Dunas but Melia CSM is my definite favourite place. I plan to return in December if it is reopened. The beach/ocean is breathtaking and well taken care of. The... more
Dear Nadine from Ottawa: It has been a real pleasure to receive all your compliments regarding our service and most particularly, our service. It is indeed very rewarding for all us to acknowledge, through your words, that our efforts to achieve our guests’ satisfaction are being worth it. Also I would like to inform you that we plan reopen Meliá...
We have travelled quite a bit and had some poor experiences in North Africa - Egypt and Morocco, so decided for a cheap all inc deal to go back to the Caribbean. The location of this hotel was lovely, and the staff were very helpful. We were at the end of the low season, so there were a couple of... more
Dear Andy from Midlands: We heartily thank your taking the time to write this nice comment on our resort. It feels indeed very rewarding for all us to acknowledge how guests are able to appreciate our efforts achieve their full satisfaction. It will be a great pleasure to welcome you once again in Cayo Santa Maria showing your trust in...
Booked for 2 weeks with Air Transat from December 11th to the Dec. 25th 2008 and stayed for another extra 2 weeks! I CAME BACK IN JANUARY!! I lived in this Hotel for 1 month! The Staff is Great, food is amazing, all the activities for Christmas and New years were very unique! I met great ppl in this hotel.... more
Dear Mr. It has been a real pleasure to receive all your compliments regarding our service and most particularly, our staff. It is indeed very rewarding for all us to acknowledge, through your words, that our efforts to achieve our guests’ satisfaction are being worth it. I’d be very pleased to welcome you once again in Cayo Santa Maria showing...
I loved this place. My wife and I are going back in December with friends. The staff will bend over backwards to provide service. They are friendly and attentive. My only complaint was the weather. It wasn't as nice as I'd hoped. But, I go for the total relaxation. I worried about nothing. The food is not gourmet. I don't... more
It has been a real pleasure to receive all your compliments regarding our service and most particularly, our staff. It is indeed very rewarding for all us to acknowledge, through your words, that our efforts to achieve our guests’ full satisfaction are being worth it. I would also like to show you my gratitude for all the new guests we...
Arrived at around 6:30 PM in Santa Clara airport with Air Transat. 1 1/2 hour bus ride to the Melia Cayo Santa Maria. Check-in was quite slow as this was a group of 40 people checking-in and 2 employees. No big deal. I'm in NO rush. We enjoyed a cool drink and settled into 'vacation' mode! The check-in staff were... more
Dear Tete 1234: I have been able to read, with a great pleasure, your report regarding your stay at Meliá Cayo Santa María. I heartily appreciate all your compliments regarding our service and most particularly, our staff. Acknowledging, through your words, that all the efforts made in our every-day routine have resulted in our guests satisfaction feels, indeed, very rewarding....
There isn't many reviews for August, so i'll add mine to be helpful. Me and my girlfriend went from August 16-23, 2009. We are around 30 years old and have never been to an all inclusive before, so the whole experience was new to us. We also haven't traveled much, so we were pretty excited. Overall we had a great... more
Dear Motty Toronto: I have taken the time to carefully read your report regarding your stay at Meliá Cayo Santa María, considering your comments and suggestions are a great help to improve our guests’ perception of our resort. I heartily thank your compliments regarding our service and most particularly, our staff. They certainly stimulate us all to keep on working...
Please read this review before you book your next vacation to the Melia Cayo Santa Maria!! After booking a very cheap deal with Air Transat Vacations, I had a good feeling about this 4.5 star resort, with all the good reviews I had read about this hotel. Little did I know, I was going to be very disapointed... Food To... more
My sister and I stayed at the Melia Cayo Santa Maria from Aug.2nd to the 9th and it was great!! I have been to Cuba before, specifically Varadero which was nice but I think Santa Maria is now the better choice for me! We went down to Cuba to celebrate my sister's 30th birthday and so I emailed the hotel... more
Dear Miss: I have had the great pleasure to read your comments regarding your stay at Meliá Cayo Santa María. I heartily appreciate all your compliments regarding our service and most particularly, our staff. I acknowledge, through your words, that all the efforts made in our daily work have resulted in our guests’ satisfaction, which feels very rewarding. I just...
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