Thanks for prefer Meliá Cayo Santa Maria and for write a review on Trip Advisor. Since the beginning of 2011 the hotel opened its doors to families; since then, we are dedicated to creating a safe and playful environment for children, respecting the space of those who want quietness. Our kids club is equipped with everything children need; in addition,... More

Thanks for choose Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. Permit me to reply you point by point: Bus Ride: The night arrival does not allow to enjoy the view during the trip, which really worth it, especially after leaving the mainland. The view crossing the bay, especially at the sunset, it is amazing. Resort:... More

Thanks for choose Meliá Cayo Santa Maria and for decide to return in the next future. My suggestion, especially if you think to return with a group, is to contact me in advance, so will be much easier for us to prepare all the details that you may need for the stay. For you and for all the readers, my... More

Thanks for visit Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. Although a comparison with other Hotels is not our goal, we are pleased to know that we were winners of this challenge. Your detailed review will be very helpfull to keep improve, which is definitely our fist and most important goal. More

Thanks for decide to return at Meliá Cayo Santa Maria and for share your experience in Trip Advisor. We are very proud to know that our Hotel has been the first one where you decided to repeat a vacation and I assure you that words like yours are the best incentive to keep increase. More

Thanks for choose Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. Permit me to reply you point by point: Check - in: The reason for do it at the airport is to allow guests to go to the room without passing through the reception desk on arrival. Bus: Hats off! This is exactly the right spirit.... More

Thanks for choose Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. Like you said, our Hotel has one of the highest % of repeat customers in Country. We are very proud of this achievement and we hope you´ll be one of them in the next future. More

Thanks for prefer Meliá Cayo Santa Maria and for describe your vacation in Trip Advisor. I sincerely apologize for the inconvenience with your room; has been an oversight of our Reception and thank you for not giving it more importance than it has. Like you said, we have a very high percentage of repeat customers and we are very proud... More

Thanks for choose Meliá Cayo Santa Maria and for post a review on Trip Advisor. It is a big satisfaction for us to know that we fulfilled your expectations and that preserve a very positive memory of our Hotel. I take this opportunity to write about an issue that is current now, because we are in high season. The sun... More