My husband and I stayed here for four nights in early December. We had read the trip advisor reviews thoroughly before we made the reservation so we were prepared to overlook bad food (and it was truly terrible) and the sparse rooms. Unfortunately, that was not the problem. What ruins this hotel is the complete lack of service or any... more

Terrible hotel. Every aspect of our stay was nightmarish - the front desk staff (probably the worst group of employees I've ever seen in a customer service position), the food, the organization of the staff and administration, and the organization of the excursions. The hotel's only saving grace is its location, which is fantastic. In order to save money, they... more

In terms of location, this property is amazing. Positioned in a green valley, surrounded by mountain peaks and nature. I believe this is the best hotel you can find inside the park, and it's not a bad hotel also. The main downside, are the rooms. That's funny as this is usually the main criteria when picking a hotel. Starting with... more

We had a wonderful stay (2 nights) at the Hotel Las Torres. We were there Nov 17-19 and did not experience any of the problems that other guests have mentioned. Yes, there is not a hair dryer in the room, but as stated, you can get one. If one starts to think about the fact that they generatre all of... more

We had made a reservation at Las Torres on August 31 for a 4 day stay over New Years. And had made the down payment of 15% of the total rental price of US$ 3348. Due to unforeseen circumstances we had to annul our South America trip and cancelled all individual items successfully for a full reimbursement. All, except Albergo... more

Wonderful setting, and with good weather an excellent place for trekking. Bedrooms warm and comfortable except for having to request a chair in the room. Other members of the group needed a hairdryer (only a few available) and bedside light, luggage rack etc. The public rooms and dining room are COLD. You need an overcoat!. The hotel manangement is poor.... more

This hotel really does have a lot going for it, but it is its location that makes it. The hotel building has some great areas with beautiful panaramic views of the mountains. It is also able to provide a good variety of excusions into the Torres del Paine park with guides who really do know what they are talking about.... more

This hotel could be amazing, but unfortunately it’s not. I feel slightly disloyal writing that, because I am currently at the hotel making use of it free WiFi in their beautiful lounge which looks out onto the spectacular scenery of Torres del Paine. So maybe I should start with the good points. While the hotel is large, it really has... more

This is a perfect hotel for those who enjoy confort within an adventure environment. Rooms are confortable. Location is the best. Service is more than expected. We arrived in Punta Arenas in a cruise and the hotel picked up us in the port and drove us to a farm for a lunch. The farm is the history of this region... more