We have just come back from an amazing holiday 19-27 Septmeber 2012 First impressions of the hotel were very clean and tidy, staff very friendly too, the entertainment staff were very hard working also the cleaners and hotel staff, but must make a special thank you to the very hard work done by the waitresses they were brilliant at their... More

Upon reading mixed reviews for this hotel (mostly positive) before our stay, we were happy that we had chosen a decent place to stay. In fact, it was far better than anticipated as my girlfriend and I (both in our mid-twenties) had a great time and we struggle to see how any of the negative comments are justified. Having said... More

We're not usually ones for writing reviews on travel websites but it seems from looking back at some of the previous reviews, that this wonderful hotel has received some bad press. Its great to see some more positive reviews recently. This is not a 4 star hotel with regards to the standard of the rooms, but the food, the facilities... More

We are two young sisters, 21, and 23, and wanted a chilled holiday, but with somewhere to go for a few mental nights out. This is exactly what we got here :-) Arrived at the hotel in the evening, and was welcomed by very friendly reception staff, who showed us to our room straight away. Hotel was basic, but very... More

Just returned from 10 day holiday with family - cant fault the hotel at all we had a real bargain - approx 15 mins from airport in taxi - good location can walk into Heraklion along the beach - great for relaxing but can go into the town if you want busy environment - hotel itself is basic but clean... More

Just returned from a two weeks holiday at this hotel & cannot praise it enough. Fantastic food,brilliant location virtually on the beach. Satff were all friendly and helpful.One of the best places for a total relaxing break. Difficult to find fault and would return here without any hesitation

Just returned from an excellent 10 day holiday at the Neptuno Beach. We got a taxi from the airport (20 euro) which took about 15 minutes. We did not arrive until after 10pm however the friendly staff behind reception showed us to our room then told us they had kept the restaurant open for us to get a bite to... More

We have recently returned yesterday from a weeks stay at the Mareblue Neptuno. I travelled with my partner and fifteen year old daughter.We found the hotel clean, well looked after and if people had concerns they were dealt with efficiently.Our room was large with a king bed , a single and bunk beds , sleeping up to five people.Maid service... More

We are a family of ten who spent two weeks at Neptuno beach! The first who met us were the fantastic people in the lobbby...and what a croud!!! The whole stay they where helpful and smiling!!! The food were fantastic and the location were fabuolous!!!!!! Thank you, Neptuno for making our vacation perfect!!!!! Hugs and kisses from The big Norwegian... More