Out of this world food with very friendly staff. Very clean everywhere. Dido the best animator was very friendly but not too pushy and worked hard to entertain though in the evening this did depend on audience participation. Area local to the hotel a bit tired but walk 20 mins towards Amoudara and it got much nicer or catch the... more

Dispite all the negative things other people have said on here my parnter and i found this hotel excellent. the room was huge and the air-con worked perfect. No noise from outside could be heard. the room temperature was fine. The food was perfect as was the drinks, loads of variety every night. All of the neptuno staff worked tirelessley... more

To disadvise from the groups. Unfriendly and aggressive staff. more

I have just returned from a 2 week stay at the Neptuno and I am relieved to be back home. We did not enjoy our holiday for several reasons. 1. Standard of accommodation - we were very disappointed with the quality of our room and the poor furnishings. The bathroom was mouldy and flooded on our first day due to... more

The brochure says the hotel is secluded and it is. If you like pleasant evening strolls this is not the hotel for you, built in 2005 there are about 3 hotel's and the rest is shrub land and half built buildings. Don't let this put you off, we wanted to relax arround the pool and just take a few steps... more

We are all ready to complain when things are not good, but rarely do we put pen to paper when they are good, so I thought I should try and remedy that by complimenting the Neptuno. I travelled with my wife and 2 kids (boy aged 13 and girl aged 12 years). We arrived about 7 in the morning and... more

All inclusive holiday, I was not expecting much on the service/food side. Location is great if you like to stay on the beach, which I do. The beach is reasonably clean. Well they try to keep it clean but tourists are tourists, namely smokers that think cigarettes' filters are some kind of decoration and leave them everywhere, ugh... Customers come... more

My wife and I stayed at this resort for 4 nights as part of our Air Transat Package. We flew Montreal to Athens, hung about the airport for a couple of hours and then a short Air Athens flights into Iraklion. Check in was a little long but 10 of us had arrived at the same time. Staff were helpful... more

We had a 2 week holiday at this hotel. Can't fault it. There were 7 in our party, ages ranging from 65 years to 8 years and we all had a great time. The hotel staff are very friendly and nothing is too much trouble. Ibo and Dido, the animation team are great fun and work really hard to ensure... more