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Gyalthang Dzong Hotel

4.0 of 5
No.28 Kangzhu Avenue, Huancheng East Road, Shangri-La County 674400, China
Hotel amenities
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    6
    17
    9
    4
    0
Date Rating
leesh26
Singapore, Singapore
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 21 October 2011

Well-maintained property in charming Tibetan decor. Good restaurants and helpful staff. Rooms can do with better amenities and heating in the cold Shangri-la autumn. More

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uweellger
München
2 reviews
4 of 5 stars Reviewed 19 October 2011

We had a very pleasent 4 day stay in this beautiful Tibetian style hotel. Rooms are clean, nice bathrooms with hot water (24 hours), new white towels - as a reaction to the last comment??- , very friendly good English speaking staff, rich breakfast-buffet. Unfortunately in this low season period the Spa was not opened.The distance to the town was... More

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opreis2
Hong Kong, China
Reviewer
5 reviews
2 helpful votes
2 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

Already when you turn into the driveway of the hotel you notice that it doesn't look anything (anymore?) like the attractive picture on the website. Our room was dusty, dirty and run down. The bathroom was dirty, moldy and had awful towels. The 5 Chinese TV channels bring no entertainment and there is insufficient light in the room to read.... More

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BTGroup, Manager at Gyalthang Dzong Hotel, responded to this review
28 October 2011

Dear operis2 Thank you for your review on TripAdvisor following your recent stay with us. It is always our intention to provide a pleasant experience to all our guests. Unfortunately experiences of some nature make us fall short of expectation. Your feedbacks are important to us and it is feedbacks such as yours that we continually strive to improve our... More

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JimmyP1
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Reviewer
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1 helpful vote
4 of 5 stars Reviewed 13 September 2011

A very nice hotel in a typical style of the region. Very friendly services. More

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SanFranciscotoLDM
San Francisco
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 28 August 2011

We used a travel agent for this portion of our trip and I had asked for a vintage architecturally interesting place. Gyalthang Dzong Hotel is definitely that. It's beautiful and must have an extraordinary talented decorator because the furnishings and fabrics are gorgeous. It's built around a center courtyard in Tibetan style and beneath a bare Tibet-like mountain. No surprise... More

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Annebailes
Orpington, Kent
Senior Contributor
37 reviews
20 helpful votes
2 of 5 stars Reviewed 9 December 2010

The hotel is a good 15 min walk from the centre of town along an unlit, muddy road. This was particularly galling as there was a festival taking place whilst we were there and it would have been great to walk straight out of the hotel into the middle of all the action. Our bedroom was quite nicely designed with... More

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BTGroup, Manager at Gyalthang Dzong Hotel, responded to this review
16 December 2010

16 December 2010 Dear Annebailes, Thank you for taking the time to share your feedback regarding your recently holiday at Gyalthang Dzong Hotel. It is feedback like yours that inspire us to constantly improve on our service and products. We would like to extend our apologies for the disappointment you have experienced during your stay. It was unfortunate that the... More

hohoho1
texas
Senior Reviewer
8 reviews
4 helpful votes
3 of 5 stars Reviewed 26 November 2010

I expected Shangrila county to be cold in first week of Nov but I did not expect the lack of heat in the hotel. I came prepared with overcoat two layers of sweaters. My wife had cashmere scarve and gloves. The heat turned on in the room only between 8 pm and 12 midnight. There was no heat in any... More

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BTGroup, Manager at Gyalthang Dzong Hotel, responded to this review
29 November 2010

Dear hohoho1 Thank you for your valuable feedback on your recent stay with us. It is feedback like yours that we continuously strive to improve on our product and service. It is disheartening to hear of your experiences while you were here especially the lost of electricity. Your comment on the lack of heating has been brought up to our... More

ReiseLeidenschaft
Düsseldorf
Top Contributor
77 reviews
4 helpful votes
4 of 5 stars Reviewed 27 September 2010

at our roundtrip in Tibet we stayed 2 nights in this beautiful tibetian hotel. The rooms we got were very nice, comfortable and excellent decoration. Beds were excellent and we slept like babies. The service was excellent, we got what we wanted - only problem is that the bar closes around 22:00 and the hotel is located far outside the... More

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knickherboots
Beijing, China
Senior Contributor
37 reviews
31 helpful votes
3 of 5 stars Reviewed 3 September 2009

My family stayed here for about four nights at the beginning of August. After reviewing their website, I booked directly with the hotel, which took a bit of effort, but the rate included their nice breakfast, which was not included in the booking site I visited. Other things on the plus side are: absolute quiet at night (nice escape from... More

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ElijahBaley
Paris, France
Reviewer
5 reviews
6 helpful votes
3 of 5 stars Reviewed 1 June 2009
1
person found this review helpful

I went to this hotel during a trip in the Yunnan province and I have to say that I was a bit disappointed. From all the information I gathered I was imagining it as a Tibetan style boutique hotel or luxury lodge but it in fact nothing more than a big guest house which makes the price expensive for what... More

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Gyalthang Dzong Hotel Also Known As

  • Hotel Gyalthang Dzong
Address: No.28 Kangzhu Avenue, Huancheng East Road, Shangri-La County 674400, China

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