A couple of my friends suggested this boutique hotel and I was pleasantly surprised. When traveling to more remote parts of China, it's often hard to find a clean, comfortable and cozy base to rest. This hotel is wonderful. Location is great - 100 meters from the Tibetan Monastery. Most impressive is the staff. They seem genuinely happy. After a... more

We picked this hotel after reading the positive reviews here and I have to agree with all of them. Their group owns 2 hotels: this boutique hotel & a resort (Songtsam Retreat), they are 2 different hotels and many people got them mixed up at Tripadvisor. Songtsam Hotel is nicely decorated with total of 3 public desktop computers for guests.... more

We chose this hotel based on the feedback from trip advisor, and i'm so glad i followed it. This hotel is wonderful. Everything is great, the staff is super friendly and efficient, the rooms are nice, the food is good and the location next to the temple is fantastic. I think if we had not stayed there we would have... more

We stayed at the Songtsam Hotel for 4 nights in July. It was wonderful. We treated ourselves to a Junior suite so we could accommodate our 2 kids in the big bay window on comfortable mattress beds with panoramic views. We drove from Lijiang and the journey was spectacular. Entering the outskirts of Shangri la resembles a building site at... more

We hired a driver in Lijiang to take us to the Songtsam and we thought we were going to a small inn. When we saw the hotel, there was some confusion in the parking lot because the place didn't resemble the online pictures we had seen. As it turned out, the inn was under construction and we were at the... more

We planned a trip to Yunnan after getting inspiration from a Conde Nast article. In the article, the author describes the Songtsam as kind of a very nice inn, and that was what we expected. However, when we got there we found out that the "inn" still exists, but was under renovation. The new Songtsam is, instead, a large complex... more

My best advice would be to just go ahead and stay with them if you have the chance! It's one of the best places I've ever stayed at -- and I've stayed at a lot, from the Ritz to cave hotels! We booked 2 standard rooms and they were great! You can reach the hotel by land from Lijiang (takes... more

staying in this hotel made our trip to Shangri-la area perfect... we stayed at the new songtsam hotel just a few weeks after the opening. the rooms were huge, perfectly clean and beautifully designed. our balcony faced the back of the monastery, facing the fields, and mountains, and the view was remarkable. we wished we had more time there just... more

We stayed in this quiet oasis, away from the bustling old town, for four nights. Clean, western comfort and the friendliest staff we've ever experienced, thanks, Mandy for an unforgettable stay. For cold nights, the heaters work well both in the main room as well as the bath; in general, one of the few places in China where appliances are... more