Le Moulin d’Hauterive, 71350 Saint Gervais en Vallière, (Saône et Loire), France Our four-day stay at Le Moulin d’Hauterive in southeastern Burgundy proved to be a wonderful adventure. After several chain hotels and a major private hotel in a spa area, Le Moulin offered a complete change of pace during our travels in France in July 2012. The various guide... More

I'm very glad I hadn't read the awful reviews before we went !!!! The hotel was just gorgeous the deco charming and our bedroom was beautiful, the whole place is full of interesting old objects. The welcome was fine despite it being very busy with lots of people using, like us, their Groupon coupon.The meal was very good indeed and... More

We've been 3 times in the Moulin, the first 2 times being almost 10 years ago, After reading the reviews on tripadvisor, the expectations were quite low ("Fawlty Towers"). As always, we stayed in suites 2 and 4 (with a friended couple) as we share the entrance and field in front of the units. These units are not as old... More

Having read the earlier reviews we were quite worried about going to the Moulin d'Hauterive using a SmartBox-weekend. Our experience was completely different and exceeded our expectations. The staff was very forthcoming and helpful, our room (22) was very pleasant, and the dinner was excellent. We recommend the hotel to get rid of the artificial flowers, which act as dust-collectors.

We have visited this place for over ten years now, as we have a house in the area. It used to be a lovely hotel and restaurents of very high quality and with the best service. We always used to feel very much at home here. We used to dine here when we wanted something special. I guess the former... More

Our expectations of Moulin d'Hauterive were in no way met. Our room was damp and full of unnecessary clutter. The hotel was smelled unpleasant. It is listed as family friendly although our experience was quite the opposite in the restaurant where the service was extremely slow as it was understaffed with inexperienced waiters. We found the whole experience very frustrating... More

£700 for 2 nights half board, scruffy sourundings and avearge food

My wife and I stayed here for one night (actually some years ago but trip advisor wasn't available then). I am jolly pleased to see that a number of other people have said it is an unpleasant hotel as our experience was awful. The gruff owner M. 'Moule' put us in a room that stank, was not anything like that... More

Unfriendly welcome ("we don't have your booking, we don't have asuite for this price"), then the booking is found after all and all of the sudden the price is ok. However, it turns out they really don't have asuite for this price because the so-called "suite" we are shown (a modern bungalow that has nothing to do with the once... More