a little disappointed with room in club playa, so paid 10 euros per night to upgrade to imperial with sea view and nicer facilties well worth the extra expense! Everyone very friendly room cleaned beds made and towels changed everyday. Wonderfull views accross the bay,entertainment good and finishes at midnight so not too noisy. Food is very good and if... more

We visited this hotel recently. It's really a hotel complex as it's three hotels together sharing a number of facilities. It's a busy and bustling hotel offering All Inclusive and Half Board. We were Half Board which suited us because it meant that we were would venture out in the evenings rather than staying in the hotel. Drinks in the... more

Stayed 7 nights with my wife, could not fault it from the cleanliness of the whole hotel to the top class service provided by the staff. The location is stunning and a brilliant place to stay, the security is excellent and the area is very family friendly, the all inclusive package was superb value for money and it gets my... more

Staff very friendly in reception, restaurant, snack bar and bar and rooms were kept immaculate by maids. The restaurant food was delicious and plenty of choice for us including our children aged 5 and 2 years old. Great location for children and no problem getting sun loungers by the pool and also the beach was a stone's throw away and... more

thank you to all the staff . especially the kids entertainers diego, daniel, eva and andrea... made time for my boys and all the other kids there... day and night they entertained the children..... bar staff friendly and reliable glass filled as soon as emptied.... dining staff outstanding... food very good.. kids ate better than being at home... thank you... more

The staff in this hotel were on the whole extremely courteous and amiable. However, that is where my praise will finish. A large proportion of the hotel is very outdated and in desperate need of refurbishment. We were unfortunate enough to end up in a room which stank of stale urine. The springs were coming through the mattress. The floor... more

My boyfriend and I have just returned from a one week stay at the Playa Imperial. We were very impressed with the hotel and enjoyed our stay very much. The hotel staff were incredibly polite, friendly and efficient. All reception, restaurant and bar staff spoke perfect English and were very helpful. The cleaners and the chambermaids always greeted us with... more

We have just returned from this hotel following a 5 night break ..... if you are booked to go to this hotel you have no worries it is clean, the food was lovely the 2 guys in the pool bar were first class always happy and smiling despite working very hard. We have travelled on average twice a year for... more

My partner and I have just returned from 10 days at the Playa Imperial, we wished we had of booked 2 weeks. I am 29 and he is 24, we went for our annual holiday, we weren't looking for a romantic break or a party holiday. Last year we went all inclusive 4 star and were wondering what 3 star... more