This hotel is fab! Definately a 5* in terms of the facilities, bedrooms, pools, food etc. It is expensive to buy drinks at the bar and on room service but to be honest you can't really expect to go to a 5* resort and get shots of vodka for £1! don't get me wrong it's not ridiculous prices - probably... more

I am hard to please when it comes to staying at a hotel but this rated as one of the best i have stayed in. I don't want to repeat all that has been said but the breakfast was really lovely staff were very helpful and i loved our room with extra large bathroom. My husband played golf a few... more

This hotel was lovely! We had a great time, the staff were extremely helpful. The room was clean and inviting and the beds were very comfortable. There were 3 pools which was great, very family friendly. The reception area was very modern and you could tell they had spent a lot of money on this hotel, looked very relaxing at... more

We stayed here at the end of Jan for a long weekend. The hotel was excellent, great service, very clean, good location, good food and an amazing spa! I think its best to visit lanzarote in the winter as its much quieter and still nice and sunny. You must use the spa at this hotel and buy the pass to... more

We stayed one week end January/beginning February 2008. The hotel was barely occupied except for some company events. This is odd because the winter is traditionally the peak season in the Canaries, and certainly the main resorts such as Puerto del Carmen and Playa Blanca were very busy (and best avoided unless you like that sort of thing). We can... more

We stayed at this hotel for 5 nights in January 08 and had an amazing time! We have fairly high expectations and the hotel delivered on all accounts. If you seek peace & tranquility in a quality environment, look no further! The hotel was only about a 1/4 occupied - perfect for us as we love peace and quiet but... more

Travelling with a 3 year old, we chose this hotel over Princess Yaiza (Playa Blanca) due to the spa. On that front we were not disappoiinted. The spa staff are very attentative, and provide a level of service we'd expect in a 5 Star location. However, aspects of the hotel let themselves down somewhat. - As many have said before... more

Good hotel that compares to other 5 star hotels I have stayed in. Rooms clean and pleasantly decorated. Breakfast good choice. The only complaints were the lack of staff - there seemed to be a lack of staff in all sections reception, bar and at breakfast. It wasn't a big issue as we weren't in a hurry to get any... more

This hotel is really beautiful, lovely decor and a nice relaxed ambience. The rooms were spot on and the food was really nice. Brilliant choice at breakfast, I put on lots of weight on my trip! It is definitely on the quiet side and there is nothing really going on at night time, Puerto Calera is lovely with some nice... more