Whilst we did not get to stay at the hotel I felt it important to warn potential customers regarding the more than doubling of costs on events nights (Twickenham RFU)and the proprietors disregard for an agreed booking on an event night. At the time of initially taking the booking, the owner was unaware of an event to be held at... more

I just returned from a week long trip to the UK. My last night was spent at the Ambassador Heathrow Hotel and I am glad I found it! What an unexpected pleasure, from the welcome I received upon arrival, to the cup of tea, the very pleasant en suite room with its very comfortable bed, flat screen tv and a... more

-nice staffs -same breakfast everyday -no internet reception -no ice machine -the room is cute with small tv more

My wife and I stayed at this hotel for three nights while I attended a conference in the hotel. Our stay started badly with our room not being available until 1530 - check in time is from 1500. However, after a bit of badgering, the reception staff eventually got us into a prepared room. The room was spotlessly clean and... more

We only got to stay for 7 hours at this lovely B&B because of flight connections but Dean made us very welcome and comfortable in this newly renovated B&B. Great customer service as we didn't arrive in until 2 am in the morning and Dean (the owner) was still up and made us a cuppa before saying goodnight. Our room... more