First visit to the Barcelo Santiago and would definitely visit again. On arrival the hotel is very impressive with a large spacious reception area that is very welcoming. The rooms are of a good standard and are quite roomy. Our room was on the fourth floor with stunning views of the sea and La Gomera island. The hotel staff were... More

This was our third visit to this hotel and it hasn't lost it's charm since the last one. It is an absolutely beautiful place to stay and we wouldn't go anywhere else on this island! The hotel is fantastic with loads of enternainment both day and night. Children are well catered for with very helpful and friendly staff. Excellent evening... More

The staff are excellent and always friendly and helpful. They dress immaculate and will do their utmost to help when asked. It's situated in a quiet location so it's pretty quiet after midnight. There are bars which offer Sport and British TV Channels, plus live music, but local police quieten things down after midnight so you can get a peaceful... More

First visit to the Barcelo Santiago and we weren’t disappointed although the first night was not what we expected, the first room we were given was on a low floor and unfit for purpose due to the overriding stench of cigarette smoke from the previous inhabitants (not a good start) the next room was fine but on the 12nd floor... More

This hotel is in an excellent location with fantastic views over the Atlantic. Our room was a superior room on the 6th floor which was very comfortable for our 3 week stay. The cleaning staff were superb as was the rest of the hotel staff. They treated you as individuals and ensured that you received brilliant service. We have been... More

We enjoyed a 7 day stay at this hotel following recommendations from a family member. It has excellent sea views from most rooms, either overlooking the pool or garden area. There are approximately 30 or so rooms that overlook the front of the hotel. These are Budget rooms (although still of an exceptionally high standard) but have a less interesting... More

Probably the best hotel in the immediate area . Overall great staff who work as a great team with great service although a few disconnected gentleman staff at the pool bar! . The pools are very good - only ruined by a few hours of awful music in the morning by the entertainment team . Spa treatments are very overpriced... More

Our first time in Tenerife and determined to avoid the frantic mainline holiday centres we chose this place after much research on the internet. Having just returned home a couple of days ago from a ten night stay we can reflect that, for a variety of reasons, our choice could not have been bettered. For a start, the location and... More

I stayed two nights at Barcelo Santiago in April 2013, and was overall very happy with my stay and the hotel. I got a rather large room on the eighth floor, with excellent views from the terrace to Los Gigantes. It was spotlessly clean, and the room seemed modern and quite fancy for a resort hotel. However, the minibar was... More