For business purposes I travel a lot in Western Kazakhstan. I stayed in Chagala hotels in Aktau, Atyrau, Oral. Aktau hotel doesn't have the most favourable location but it is newly built hotel with rooms equiped with everything for basic needs. However surprisengly that it is not equiped with electronic keys. My colleague had hair dryer in the room, I... More

Aktau Chagala is different than Aksai & Atyrau Chagala hotel buildings that are built from prefabricated structures. Chagala Aktau is more a hotel looking building with decent room, decent food and decent pub; that's all you need. Not a top class hotel but it fits to the purpose.

I stayed in this hotel for 1 night, the rooms are small, but clean and cosy. The bathroom was not equipped at all: no hair-dryer, no shampoo, just one bar of soap. I couldn't fix the airconditioner, so I left the balcony-door open for the whole night (I stayed in November). The minibar was empty and tgey do not have... More

What a great hotel. woderful helpful, pleasant & smiling staff (well some of them) Rooms are not big but are fine for short stays. The only problem I had with the room was not being able to control the AC, so the room was boiling hot. Hotter than a sauna. even on coldest setting it was like an oven. The... More

Stayed two nights at this hotel. Standard is not high - however guess that compared with Kazakh standard it is nice. It was definitely clean and nice. However please note: no sanitary kit, hair dryer or iron. Guess mostly businessmen and not women travel to Aktau. Hot menu breakfast is good. Dinner restaurant serve nice food. Located near seaside –... More

Comparing to my first report the place is still ok but you see that the building quality of the whole facility is very bad. Touchup works in the rooms everywhere, but they not paint the pieces they plaster with gypsum. You see leackage - especially at the entrance and toilet areas ( ceiling ) everywhere. The windows not close properly... More

Liked this hotel ,better than equivelent in Atyrau, good room rate , nice mini apartment and very clean .Food , well had the feeling we were sometimes at a Michelen star candidate . One thing spoilt it a little , AC .not the best , think may have been cost saving issues associated with low occupancy and not getting the... More

After staying at the Grand Nur, this was an oasis of calm and good service. Stayed in a clean and comfortable room, had a balcony with seats and sea view, cooked to order breakfast and some excellent dinners at very reasonable prices, friendly and chatty staff who know how to make a customer feel welcome and valued, a nice bar... More

I've stayed at this hotel several times over the last 2 years whilst on business in Aktau. The rooms are clean although small (I have only stayed in the hotel itself not the apartments) The beds are very comfortable. The food is excellent and better quality than anywhere I have eaten in Aktau. If you get to know the Chef... More