Well I think the rating for each hotel is very relative. I have been living in Japan for the last 2 years, and I have stayed in Youth Hostels which are lot more cheaper, better and cleaner than this hotel. The Hotel staff is friendly, speak english, and the place is relatively clean. I say this because the hallways had... More

What can I say!!!! But the best place to stay in Furano. We have stayed in quite a number of establishments in Hokkaido and Honshu over the past 10 years and none have come close to the service and charm of Suzuran. This was our second stay with the Ikeno family and it won't be our last. Thanks again for... More

I stayed in this property in February 2012 for one week and then in March for another week (for skiing on both occasions). I simply cannot wait to go back!!! Even though this is not a luxury property, the service and hospitality I received from the Ikeno family (the owner and operator of this hotel) way surpassed many of the... More

We came to this hotel on Feb 10, 2012, in winter season. We stayed there 2 nights. We took Japanese room. it's very clean and nice. The officers can speak English fluently (which was very rare in Hokkaido) and they were very helpfull also. Very good recommendation for tourists. Hopefully oneday we will come and stay at this hotel again.... More

This is NOT the Hilton! This a great place to stay if you are looking for very clean accommodation, great caring manager and his wife, outstanding location to the ski field and all at a very reasonable price. Rooms are small but our western beds were very comfortable. We also had the typical 'tardis' type private bathroom. Internet connection available... More

It was great that Masaki-san could speak English! About 2 days before arriving in Furano, we realised that we made a mistake with the booking of Petit Hotel Suzuran - we booked the wrong dates! We called Masaki-san immediately and he allowed us to change the dates without any charge. When we arrived, we told Masaki-san that we wanted to... More

Our second trip in 2011: last 2006 and the wonderful hospitality of Masaki San hasn't changed. Its not the Hilton (or the New Furano Prince) but if you want Japanese ambience with tatami mat floors, futons, spacious rooms and excellent value choose a Japanese style room, wear your Japanese robe to visit the facilities and enjoy the communal bathing in... More

Our room was small, very basic but comfortable. We loved the fact we could open our window and catch the snow falling if we wished. The small heater was extremely effective in drying everything out for the next days run. The location was fabulous, especially after a hard day on the slopes, simply walk down the small hill, scurry across... More

We loved this little hotel. It only has 17 rooms and is typical Japanese in small and simple style. We were a group of seven with two children and stayed in a mix of western and japanese rooms with bathrooms. The japanese rooms were more spacious but all rooms were very comfortable with great beds! The staff speak good english... More