BEST WESTERN Forest Hills Hotel 2.5* (Frodsham) - Hotel Reviews

Also Known As:: BEST WESTERN Forest Hills Hotel Frodsham, Cheshire

Address: Overton Hill, Frodsham WA6 6HH, England

Phone Number:

Region: United Kingdom > England > Cheshire > Frodsham

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 3 hotels in Frodsham

Price Range: £

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: BEST WESTERN Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the BEST WESTERN Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more less

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Write a Review

193 reviews from our community

See which rooms travellers prefer - 40 traveller tips

W B

wirral

Reviewer

5 reviews

Reviews in 4 cities

14 helpful votes

“Awful stay at this hotel”

Reviewed 12 June 2013 NEW

Stayed for a three day xmas break in 2012....never again. Found staff in restaurant on christmas day sullen, unprofessional and obviously did not want to be there. We were made to feel very uncomfortable. On breakfast on boxing day put in an order for porridge....20mins later still not turned up. Went up to a waitress to cancel after such a... More

Was this review helpful? Yes 1

Problem with this review?

How disappointing to read your review and comments AGAIN when we believe that it has been dealt with via conversations, various and numerous emails at hotel level. I totally disagree that the management and the team here showed disinterest in your comments raised or that we were uninterested. We do take and have always taken negative comments seriously because customer... More

bombadiery

London

2 reviews

Reviews in 2 cities

8 helpful votes

“Christmas Hell”

My wife and I decided to stay at this hotel over last christmas as we were visiting with relatives...what a mistake! Though the rooms were ok, the restaurant and staff were a different matter. The restaurant on Christmas day was heaving as well as the hotel. We think that this was the problem. It's a buffet type affair and when... More

saunders174

Cheshire England

Top Contributor

56 reviews

30 hotel reviews

Reviews in 42 cities

71 helpful votes

“Pity about the food”

Reviewed 2 June 2013

10 of us met up for an an anniversity get together at this hotel. There was no lunch served on Saturdays so we had to settle for a high tea. Prior to the tea, we had a few drinks which was most pleasant. The barman/waiter was Chris who was absolutely brilliant. The hotel is well laid out and has excellent... More

Dear Saunders 174 Thank you for posting your recent review on Trip Advisor. I'm sorry to read that you personnel didn't enjoy your afternoon tea with us whilst attending an anniversary get together with friends, if we had been informed of your disappointment Chris our Food Services Manager that personally looked after the party would have rectified the situation offering... More

Heather M

1 review

“Excellent stay”

We stayed here for 4 nights at the end of May and were very impressed. We had a double room overlooking the estuary and saw some great sunsets. The room was average size and clean. Bathroom was big enough and very hot water. Breakfast was self-service, which was nice,as there was less waste. Tea was brought to the table,with the... More

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Dear Heather M Thank you for posting your recent review on Trip Advisor. I was delighted to read that you had an excellent 4 night stay with us in May. I will be pleased to pass on your kind and positive comments concerning the staff and food to all concerned I'm so pleased the problems you encountered with the wifi... More

Jake99999

County Durham

“Excellent value for money !”

Reviewed 30 May 2013

We have just stayed in a family room at Forest Hills midweek as we were visiting Chester Zoo and found it ideally positioned for it. The hotel was genuinely good and all of the staff we met were really nice, friendly and very helpful. I don't understand the bad review recently as we found the food in the restaurant excellent.... More

Dear Jake99999 Thank you for posting your recent review on TripAdvisor I was delighted to read that you and your family enjoyed your recent stay with us while in the area visiting Chester Zoo and that you found us to be excellent value for money. It will give me pleasure to pass on your kind and positive comments to all... More

Trixiechick

York, United Kingdom

Senior Reviewer

10 reviews

6 hotel reviews

Reviews in 8 cities

4 helpful votes

“Lovely hotel for a few days away”

Reviewed 29 May 2013

I stayed at Forest Hills Hotel with my Mum for a few nights mid-week and it was perfect for what we needed! Ideally located for easy access to Chester, Liverpool and all of the attractions that we wanted to take in. The room we were allocated was spotlessly clean and the furnishings were all of a high standard. The only... More

Dear Trixiechick Thank you for posting your recent review on Trip Advisor. I was delighted to read that you and your mum enjoyed your midweek break with us recently. It will give me great pleasure to pass on your kind and positive comments to all the team here at the Best Western Forest Hills Hotel. Have a look at our... More

Katie E

Warrington, United Kingdom

Senior Contributor

27 reviews

7 hotel reviews

Reviews in 11 cities

9 helpful votes

“Awful Food in restaurant”

Reviewed 28 May 2013

Booked a family meal on bank holiday weekend (on the sunday) and we were the last booking. The food was repulsive - the lamb was overcooked and the beef was very fatty resulting in a few members of the party having to leave the table to remove the chewy food from their mouths. It was a Cavery and the food... More

Dear Katie E i would like to say i was very disappointed to read your review on Trip Advisor following your visit to the Best Western Forest Hills Hotel on Sunday. Firstly let me offer you our most sincere apologies for not meeting your expectations as far as the standard of food is concerned and i will be speaking to... More

Danny B

Widnes, United Kingdom

1 helpful vote

“our wedding day/night/and breakfast”

where do we start....WOW!!!!!!!!!!that is the one word that everyone of our 120 guests said,as well as us,to the way the hotel accomodated our every wish and need that made our day go faultless and so so special.a huge thanks goes to the manager mr mccabe and all his staff that made us all feel so welcome and at ease.Charlotte... More

Dear Danny and Julie Many thanks for posting such a fantastic review on Trip Advisor. I have to say it was our pleasure to host your wedding and as i promised Julie personally on her Hen night there was no way i was not going to be the one who looked after you. The day was fantastic even though Danny... More

Bowling-Greeners

England

30 reviews

17 hotel reviews

Reviews in 17 cities

“Excellent Meal after a day out.”

Reviewed 16 May 2013

Called for meal after a day out in Wales with a party of thirty others. Superb location overlooking the Dee estuary from restaurant. Excellent carvery meal at very reasonable cost, well served and managed.

Bowling Greeners Thank you for posting your recent review on Trip Advisor I was delighted to read that you and your party enjoyed an excellent Carvery meal stop with us after your day out in Wales we are so very lucky with our location close to the motorway network but in a quite location on top of Frodsham Hill and... More

Jean E

Winsford, United Kingdom

“Fantastic wedding day”

Reviewed 4 May 2013

We chose the venue following our meeting with Tracey Harding the coordinator, who impressed us with her professional attitude and friendly nature. Thanks Tracey ! Nothing was too much trouble Tracey who was quick to respond to my many queries. On our wedding day the staff at the hotel worked so hard to ensure our day went smoothly. Kieran was... More

Dear Jean E Thank you for posting your recent review on Trip Advisor Congratulations again to both of you I was delighted to read that you enjoyed your fantastic wedding day with us it will give me great pleasure to pass on your kind and positive comments to Tracey and the rest of the team here at the Best Western... More

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BEST WESTERN Forest Hills Hotel Reviews, Frodsham, Cheshire

BEST WESTERN Forest Hills Hotel

193 reviews from our community

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