Bad mooded manager ,no welcome, resterant only open at weekends buffet food not good, supermarket canteen style. dead after 10 in the evening room not cleaned properly , old style television hardly any channels---- we came hear for our 25th wedding anniversary as we were told the restarant was really good, i bought a new outfit and was looking forward... more

Hotel was not bad at all, the food was very basic, nothing special. The drinks were very expensive. The golf courses were very poor indeed. The greens was in a terible state on both courses, the fairways had great big cracks in them and not once did we see a green keeper working (perhaps thats why they are so bad)... more

I was quite surprised to see that this hotel has some bad reviews, as we didn't find it that bad at all. I would agree with other reviews in that it is looking a bit tired around the edges, but by no means was it enough to stop us enjoying our one-night stay there. We had the luxury of an... more

We ate in the Camelot Restaurant on our first night. Both the service and food were excellent and we were both pleasantly surprised! It was not like a standard hotel restaurant. The room was spacious and located in the main hotel. My partner played golf on the Links course first and the Lakes course on the second day. He commented... more

Third year back to this resort....6 hour round on the Lakes Course - no marshalls - no staff in the bar area before you play....manager less than polite....will not be going back for a fourth year....shame they have let standards slip. more

We spent two nights at Five Lakes while attending a wedding nearby. It is not of four star quality and the whole place is in desperate need of attention. Executive room which cost us £125 per night excluding breakfast was basic and worn - no mini bar, wi-fi didn't work, damp on the walls in bedroom, cobwebs around the wardrobe.... more

Four of us stayed one night for a Spa package deal experience. Unfortunately it was quite dissappointing. We paid extra for Executive Rooms that had apparrently been refurbished. The room offered no bottled water a rather old fashioned television (flat screens you would have thought would be fitted in the refurbished rooms) a very basic tiny bottle of shampoo and... more

We booked an overnight stay with 2 rounds of golf on a DBB basis at just under £100pp. Hotel We were impressed with the hotel; and the staff was courteous and helpful throughout. On a DBB basis, only the Brasserie buffet was available to us; but the food was varied and very tasty. Possibly the starters were a bit limited... more

When booking the hotel, I was excited and looking forward to a weekend of hassle free leisure time. When booking I was promised a view of the golf course and I had paid extra for a celebration pack, (£65) which contains- A bouquet of flowers, Bottle of Champagne and a box of chocolates (6 in a box) plus extra for... more