Well we were here so my sister could surf and the hotel was under construction so we were placed in the back section since that pool was the only one open. The first room we were put in had a faulty lock on the sliding door so we had to switch after some haggling with the front desk staff. That... more

I'm surprised that there are so many negative reviews. I have stayed here a couple of times and really enjoyed myself. The rooms are clean, and spacious. They are no frills. If you are the kind of traveler who enjoys spending a great deal of time in your room and having lots of amenities-this isn't your hotel. The staff is... more

For me this is one of the hotels in which the service is 5 star, his kindness, quality service and excellent ubication. Make the hotel a home for the customers, the people and the beach and their food was great. the Facilities are comfortable and calm, an excellent beach for surfing, the environment is very tropical... The first day they... more

I admit I was more than hesitant about staying here after reading all the reviews. To add to our perspective I will say that I've been fortunate to stay in luxury hotels around the U.S. and Europe. A luxury hotel this is not, but for the price it met our needs perfectly. And after a few days, I was quite... more

Like many others, I was a bit nervous about staying here after reading the terrible reviews, but in the end I thought it was okay. If you are booked there as part of a tour, don't let the reviews ruin your trip. (In fact, maybe the low expectations increased my enjoyment!). I was booked in as part of the Del... more

I have stayed at this hotel about 10 times for the past 6 or 7 years. the rooms are decent , right on the beach. the people were always very freindly. nothing has ever been stolen from me and i have been going to Costa Rica since 1990. in the past 8 years i go 2-3 times a year. yes... more

This was a terrible hotel. The only good thing that can be said is that they refunded 3 nights when I refused to stay after the first. I usually take traveller comments with a grain of salt when someone complains that a hotel isn't clean or that the service is poor. I expect some people are hard to satisfy. I... more

We stayed here without reviewing trip advisor, mistake #1. We were on the road and needed a place last minute, so we weren't able to check trip advisor untill we were in the room...then we laughed. We stayed one night. While the hotel is undergoing some renovations it still leaves a lot to be desired for the price. The dank... more

The Terrraza is not a total dump and it does have TV and airconditioning, but otherwise they stole my shorts on the FIRST DAY, the hotel is aged and outdated, the staff is unhelpful, no internet within a 2 miles radius, really just a crap hotel. more