Stayed here for a family event nearby - really nice, clean rooms and great friendly staff. Everything you need and always more tea bags at reception!! Would also recommend Harvester restaurant next door, reasonable prices and excellent food. Must have a good reputation as it was full on a week day evening.

Well done to all the staff at Pontypool, our first Premier Inn experience will definitely not be our last! We have picked up the location leaflet and will definitely think of staying again when we are en route somewhere or need a quick break. We were very impressed with the standard of service – everyone we saw spoke to us.... More

Stayed here as had a wedding nearby, easy to find as we were texted directions which was very helpful especially when you don't know the area, room clean enough towels and everything we needed for a nights stay, daytime staff very friendly and helpful

Yes, when we arrived we had to ask for one more set of towels - if you order a double room, and you say there's two people on the website, why put only one set in the room? That said, the welcome at the reception desk was very bright and happy - well done that man. The room was clean... More

I am in total agreement with all those who have given an excellent rating for this hotel. However, I have been informed that now the company management deem it acceptable to issue only 1 pair of towels per room (double!). Is this true?, if so they can expect a lot more less than excellent reviews.

Reception was very friendly, room very clean, power shower very good and nice and quiet. Plenty of free parking and easy to find. Good standard Premier Inn - Harvester on site with access to other drive through outlets

Great staff could not be more helpful. Gareth and Kirstin especially Breakfast filling, good value and tasty. Rooms were good, comfortable and clean. However car park busy shares with Harverster, if eating get in early.

We were travelling to a family celebration and occupied several rooms. Everyone thought all the staff were friendly and helpful from receptionists, breakfast staff and cleaners. Everyone spoke as we went on our way. The rooms were clean with a brilliant shower and the "all you could eat" breakfast was fantastic. Plenty of parking spaces although The Harvester Restaurant is... More

Stayed for 2 nights 19th / 20th March. Room was clean, new, shower fantastic. Staff all very friendly and helpful and the breakfast was tasty and filling. As with other people staying here the only 2 gripes would be parking and trying to get a table at the Harvester, my advice book a table before you travel. Would have no... More