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The Spa Hotel

Saltburn Bank, Saltburn-by-the-Sea TS12 1HH, England
Hotel amenities
The Spa Hotel
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131 reviews from our community

    Trip type
Traveller rating
    33
    39
    27
    12
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Date Rating
rotherham
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

will be back spring bank very good.the staff were excellent stayed here over the last few years 100 % improvement well done .liked the patio what a view,short walk up to local shops ,a very good butchers and supermarket .a short walk down to beach .will be back

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Lincoln, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 May 2013

Four of us , two couples . Just had a great weekend break at the Spa Hotel on the spring rate. The hotel was clean , rooms good size & spotless, Peaceful & quiet . All the staff was extremely friendly and helpful , Evening meal very enjoyable, breakfast was 100% excellent . We did have a wander to a... More

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Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed 8 May 2013

We stayed at The Spa Hotel for the weekend on a Dinner Bed & Breakfast Offer. The hotel was very nice,clean, good location, rooms excellent. However we had booked DBB and we were told that because the kitchen closed at 4pm on a Sunday we would not be able to have an evening meal and the only option was to... More

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Spa47, Owner at The Spa Hotel, responded to this review
9 May 2013

We were really sorry to hear what happened when we were told about this by Billy (whom you spoke with that evening) and he explained about the situation. We have spoken with the member of staff who gave you the incorrect information, it will not happen again and we were equally unhappy about the way you were dealt with. It's... More

Wigan
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 May 2013

We had a short break in Saltburn By the sea and stayed at the Spa Hotel and what a great find it was. On arrival we were shown to our room by a very pleasant young man which was a good job as the hotel is a bit of a maze. The hotel is located on a steep hill with... More

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Spa47, Owner at The Spa Hotel, responded to this review
11 May 2013

Thank you for your lovely review. What a wonderfully sunny weekend it was too. We're so glad you had a good stay and thank you for taking the time to feedback on Trip Advisor-we really appreciate it. Come again soon! Best wishes, Cathy Kelly More

York, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2013

Just spent a night here whilst walking the Cleveland Way. This is a hidden gem.Staff were ultra friendly and helpful. Very good value food and drink. Great location with stunning views along the cliffs. Very clean tidy well appointed rooms. Good overall atmosphere. Lovely big bath with lots of hot water... Fantastic after a 20 mile hike..! Bar food was... More

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Spa47, Owner at The Spa Hotel, responded to this review
1 May 2013

Thanks so much for your wonderful review-all the staff are delighted and we're so pleased you had a good stay. We're working hard to really turn the hotel around so really appreciate you taking the time to feedback to us; our customers enjoying their stay is very important to us and your review was lovely to read. Very best wishes... More

Guisborough, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 28 April 2013

There were thirteen of us in the group on Friday and we had very nice lunches. The chips were to die for! Service was extremely prompt and the friendliness of the staff would be recommendation in itself. The conservatory, where we ate, was large and pleasantly decorated and the view over the sea, wonderful. Many thanks to Bryn and Ann... More

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See 2 more reviews by Emily386 for Saltburn-by-the-Sea
Spa47, Owner at The Spa Hotel, responded to this review
1 May 2013

Thank you for such a lovely review-We're so pleased to hear that you had a good lunch.. The plans for our afternoon tea are going well and will be up and running in the next few weeks, we hope you'll be back soon to sample them! Ann and Bryn are delighted at your review-thank you. Very best wishes, Cathy Kelly More

London, United Kingdom
1 review
4 of 5 stars Reviewed 26 April 2013

Good food,good service,great views.I would happily recommend to friends and family,great location.I intend to use this as a base,when I'm in this vicinity.My grandson of three visited and was lent a bucket and spade,which was a nice touch.

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Spa47, Owner at The Spa Hotel, responded to this review
1 May 2013

Thank you for your kind review; we are over the moon that our buckets and spades came in useful! I am in the process of re-stocking the tubs for the summer and finding little helpful ways to add to our customers stay. With 3 children ourselves, we want to make sure that our little customers are also well provided for!... More

Marske-by-the-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 17 April 2013

We had our Wedding Vow renewal reception at the Spa on the afternoon and through to the evening. The staff were excellent, very friendly and efficient, and couldnt do enough for us. The meal on the afternoon was beautiful, and everyone in the party only had praise for it. The room was decorated with chair covers and table decorations (which... More

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Spa47, Owner at The Spa Hotel, responded to this review
2 May 2013

What a lovely day it was! We are so pleased you had a special, memorable day and thank you for taking the time to put this on Trip advisor. Wishing you and your family all the very best for the exciting changes coming your way...Come and see us again when you're back in the Saltburn area. Very best wishes, Cathy... More

York, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 15 April 2013

Our band were playing in another hotel in Saltburn so we decided to have a meal at The Spa, having eaten there on previous occasions. The staff were attentive and the meals were very enjoyable but we had to wait well over thirty minutes for the food to arrive and had to rush to get back to the gig in... More

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Spa47, Owner at The Spa Hotel, responded to this review
2 May 2013

Thank you for your review. We've tried to get to the bottom of why you had to wait so long. I suspect it was because there was a function going on upstairs but that's no excuse and we're sorry. Come again and we'll make sure it's an easier experience! As a new business, we're working hard to get it right... More

Sheffield, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 April 2013

We had an overnight stay at the Spa Hotel and would definitely stay again; we rented a family room and on entering our room were shocked to see 3 double beds plus plenty of room to move about. Great place to stay and the staff customer service was very good . Dont understand negative comments on here about this place.

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Spa47, Owner at The Spa Hotel, responded to this review
2 May 2013

We're really pleased you had a good stay. Thanks very much for taking the time to feedback to us. It's really important to us that our family rooms are spacious and comfy with plenty of room for the bigger family too! We hope you come and see us again in the near future. Best wishes, Cathy Kelly More

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Additional Information about The Spa Hotel

Also Known As:
The Hotel
The Hotel Saltburn-By-The-Sea
Address: Saltburn Bank, Saltburn-by-the-Sea TS12 1HH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Saltburn-by-the-Sea
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotels in Saltburn-by-the-Sea
Price Range: ££
Official Description (provided by the hotel):
Situated in the beautiful Victorian town of Saltburn by the sea, the Spa Hotel offers breathtaking panoramic views of Hunt Cliff, the North Sea and the beautiful surrounding countryside of North Yorkshire. With 29 comfortable hotel rooms; each with its very own en-suite facilities including bathtub and overhead shower, you are sure to have relaxing stay at the spa hotel. Take in the atmosphere of Saltburn with a refreshing drink from our fine selection of Coors ales in the Ridley's Bar, menus are also available both lunchtime and evenings. Enjoy the magnificent views while you dine from our bright conservatory restaurant. With outstanding natural beauty on our doorstep, you are sure to follow the path from our hotel directly into the valley of some 90-acres of woodland to the rear of the hotel. Take in the award winning Italian gardens as you stroll by the natural stream running through the wooded valley, or catch Saltburn's miniature railway from the beach throughout the Valley Gardens. The Victorian resort of Saltburn-by-the-sea still lives on today, with Britain's oldest water-based cliff lift still in operation. The Saltburn cliff lift transports passengers up and down the 120ft embankment to the sea front, Saltburn's famous Victorian Pier and town centre. Saltburn retains all of the charm and elegance of its heyday as a thriving Victorian Resort. The Smugglers Heritage Centre details the history of the once prospering smuggler trade along this beautiful coastline. August sees the annual International Folk Festival welcoming visitors from around the world to celebrate in music, dance and song. "If you are considering visiting at this time of year please book early to avoid disappointment". The Spa Hotel situated within the historic county of North Yorkshire allows for easy exploration of everything the north of England has to offer. A short drive takes you into the peace and tranquility of the North Yorkshire Moors National Park; famous for its beautiful scenery, wildlife and ambient walks. The North Yorkshire Moors has much to offer and can be enjoyed on foot or through a nostalgic steam train journey from Grosmont to Pickering through unspoiled countryside. "Most recently made famous for the well known television series "Heartbeat"." To the East of the hotel lies the historic towns of Staithes and Whitby, notorious for their Captain Cook connections, both within 20 miles drive. Visit the Captain Cook birthplace museum in the Industrial revolutions heartland of Middlesbrough. To the west of the hotel lies the coastal fishing town of Redcar, home to the world's oldest lifeboat, Enjoy an exciting day at the horse races at Redcar's Racecourse or stroll along the beachfront promenade recently the setting of the Oscar winning "Atonement film" starring Keira Knightley. Further afield from the hotel, Just outside Middlesbrough, Teesside Retail and Leisure Complex boasts a multi screen cinema, bowling arena, casino, bars, nightclubs and eateries. There is all this and so much more within close proximity to the hotel; our friendly staff are always on hand to help recommend the best sites no matter what your taste. ... more   less 

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