The room was fairly average, with modern furniture and a modern bathroom. Like a previous reviewer, I dislike trying to sleep on a plastic mattress cover, the flimsy duvet was cheap and nasty, and the pillows were awful. For a hotel allegedly number 1 in Llanelli, I couldn't understand why they still have the old fashioned tvs, with a limited... more

My partner and I decided to see the Llanelli Scarlets game and find somewhere to spend the weekend. We chanced on this hotel and found the staff a cut above the rest, helpful, courteous and attentive without being ‘in your face’. The spar had a good range of equipment with steam room, sauna, gym, swimming pool and hot tub. (the... more

Stayed here for a weekend this month, with a walking group. great base to return to at night - every comfort included in the price. Lovely room although unfortunately it was above the Saturday night music which was very loud and went on until 12.30 am. Very good meals, cooked breakfasts and excellent 3 course evening meals included in our... more

Georgina can not do enough for you and looks after all her guests as if she had known you for years, a real star. We booked quite late, a 2 night break to celebrate our wedding anniversary. We were put in on the top floor, room 37 at the front of the hotel with a fantastic view of the country... more

Having found the hotel during internet search for luxury hotels in Llanelli area, in Wales, I must say that it was the right decision in choosing this hotel. I would rather say that Best Western Diplomat Hotel was a fantastic choice. The staff, food, accomodation, everything was so perfect. I would like to stay here again. more

We gave this hotel a bit of a slating a couple of years ago, so it seems only fair to put the record straight. On our recent stay the hotel was much improved. The fixtures and fittings seem to have been given an upgrade, the food in the restaurant was superb (both breakfast and dinner) and the staff were really... more

I travelled with my 13 year old daughter, my friend and her 16 year old daughter. We had 2 twin rooms, both of which were large, clean and modern in decoration. The hotel staff, whilst at times seeming to be a bit stretched were always pleasant and helpful. The spa pool and area was certainly adequate for our needs, but... more

This was the second time I had stayed at the Diplomat in LLanelli and again it was a pleasant experience. The hotel is easy to find being signposted off the main routes and has plenty of on site parking. Booking in was quick and easy and the reception staff were friendly and helpful. The rooms are large, clean and well... more

This is the 3rd time we have stayed here this year. On the last 2 occasions we were a group of 40somethings looking for a chilled out weekend in Wales. The staff are friendly in this family run hotel where the food & service is excellent. The rooms that we have stayed in, are impressive with lovely comfortable beds. The... more