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Grand Palladium Lady Hamilton Resort and Spa

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About

#1 of 2 all-inclusives in Lucea
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Gift shop
Shops
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Bay View
13,406Reviews1,859Q+A100Room tips

Reviews
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Dave N wrote a review Yesterday
2 contributions
One week was not enough. The staff and food were great. Thank you for a wonderful time at a beautiful resort. The beach activities were great and the sports bar was a welcome escape from the heat. Bar staff was always helpful and friendly.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bethan W wrote a review Aug 2022
8 contributions47 helpful votes
+1
Hotel's Favourite
We travelled from Birmingham UK in a group of 11 which consisted of 2 families with kids ranging from 13 to 22. This is an honest & comprehensive review & will hopefully ease any worries that some people have about this resort. Check in - It is slow, there is nothing you can do to speed it up but sit, drink get the wifi code. We had booked the Grand Palladium Jamaican side but when we got there due to the renovations taking place, we were put in the lady Hamilton side - there was no issues with any renovations & we wouldn't have even know they were taking place. Rooms - Lovely & big - King size bed & sofa bed - both really comfortable beds, rooms clean & good air conditioning. Mini bar was stocked regularly & maid service was great, although due to the volume of rooms they have to clean, sometimes the rooms were only getting cleaned when we were coming back from the pool at around 4pm. Plenty of toiletries everyday & no need to take shampoo, conditioner, shower gel or moisturiser! Some of the drawers did smell a bit musky & not enough hangers but it was nothing major. Pool / Beach - Pool had a few filer issues but this was mainly down to inconsiderate holidaymakers getting in covered in sand, but the staff stayed on top of it & its upkeep. Beach is a bit course but there was no seaweed & sea was lovely. We went snorkelling at the far end beach which was amazing, with lots of marine life to see around the coral reef. Bars in & around the pool had quite slow service as the majority of the time there was only 1 member of staff serving. Daytime entertainment - Great! Kept both kids & adults occupied all day. Power - the main man was outstanding & the place was not the same on his days off. Always full of energy, encouraging people to join in the activities of which there were plenty going on. Volleyball, water polo, dance classes etc etc - really good program led by the Power man! Restaurants / Food - Miss Lou's Bar, started the day off with amazing coffee & pastries from 7am. Again lovely staff in there, but the stand out service was from Marvin - he was a coffee master with the nicest personality. Always greeting us by name remembering our order & delivering it all with a smile - top bloke. Breakfast - extensive choice & service stations making fresh eggs, waffles, crepes etc - great coffee served & plenty of choice for everyone. Buffet was ok but we didn't go that much as lunch & dinner was very similar so we opted for the A La Carte's most nights. Japanese - Sumptuori - Outstanding food both at the teppanyaki (RobLee) & the normal set menu - The best waiter on the resort was most definitely Taj who served us on our last night. Steakhouse - El Dorado - Best Fillet Mignon I've tasted in a long time - we went there about 4 times. Others ordered different things from the menu too & were not disappointed - service was quite slow in here though. Mexican, Italian & Indian all visited too - good food but service again slow on the whole, but some really nice dishes that always arrived hot. Overall really pleased with the quality of food - Booking was a bit hit & miss as you can book on the app but it doesn't get fed through to the restaurants, so all we used to do was go down at 7pm, have a word with the restaurant we wanted to visit & say we had booked for 7:30 & then when we went back at 7:30, they had a table ready for us. Guest relations can help book the teppanyaki & others but make sure you get a paper booking confirmation. Evening Entertainment - Saved the best till last - Milton, what a man!! Every night there are activities led by a great group of entertainers. The shows are good & we saw some of them, but we opted to sit in the Infinity Bar mainly where everyone came at 10pm. Great nights of karaoke, 70's & 80's nights, beach parties & dancing into the early hours. Milton, VIP, Batman & Prince always made us feel really comfortable & were brilliant! Milton even managed to get my daughter who prefers to sit & watch, to sing at the Karaoke & even dance. We have been to a lot of places & can say hand on heart say that the entertainment here, was the best we have experienced. Milton & his mates were a massive part of our holiday & made it what it was - amazing! Then we had the friendliest of security guards patrolling the infinity bar - we called him Secci but he too was so welcoming & friendly, at the same time as keeping any rowdy groups under control. Overall we have had a brilliant time & met the most amazing people (other than a very rude assistant manager from the travel club who I believe was called Jermaine). We would definitely go back & our only concern is that it wouldn't be as good 2nd time round! Thanks to everyone for making our holiday to Jamacia the best yet.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
29 Helpful votes
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Response from enrico pezzoli, General Manager at Grand Palladium Lady Hamilton Resort and Spa
Responded 21 Oct 2022
Dear 202bethanw, Thank you for visiting our beautiful island Jamaica and choosing our resort as your vacation destination! Our team strives to provide an exceptional experience and memorable stay for our valued guests, so we are happy to know that we delivered on this commitment. We have always been honored to receive numerous comments from guests about the friendly demeanor of our staff and impeccable service, so it's delightful to continue receiving such feedback. We will share this with them as it motivates us to continue exceeding guest expectations. As we strive every day to fulfill our mission to turn guests into fans, we hope to welcome you back to our lovely establishment for another taste of paradise. We will ensure your next stay will be worthy of a five-star review! Warmest regards, Gerardo De Groot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1988nora17 wrote a review Yesterday
Troy, New York1 contribution
Basically just read the title on the lady Hamilton side. We had an issue at the spa. The beach could have been cleaner the wedding department was useless the food was redundant but we didn’t get to try all the restaurants and the gift shops were very expensive for small things. They didn’t have many water or sports activities included
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard B wrote a review 17 Mar
Vancouver, Canada60 contributions35 helpful votes
Beautiful property but all else fails. Buffet food cold, fancy restaurants always booked up. Grumpy staff. Beware the constant pressure for their version of time shares and nobody top-free at beach or pool. OK for families but not for adult couples.
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Date of stay: March 2024
Value
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Trip type: Travelled as a couple
Room Tip: Don't expect anyone to be topless at the adult pool or beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nikki G wrote a review 17 Mar
3 contributions2 helpful votes
Our room was wonderful and our family loved the pool areas that they kept incredibly clean. The Sunset Cove beach on the Lady Hamilton side was uncrowded with beautiful views and easy access to the bar. Meals were fine - some great and some that left a lot to be desired compared to their namesakes at other Grand Palladium resorts we have visited. The spa was a lowlight. The customer service was lacking, the services were mediocre at best, and we were charged for things we had been “gifted” by staff when booking (ie champagne, hydrotherapy session, etc). Additionally, the jacuzzi jets were not working with no timeline for repair, so the hydrotherapy was non-existent during the stay. Transfer services and communication through the hotel were also a mess. Kids club was great while the kids were there, but different kids were allowed different amounts of stay time and you cannot drop in and out as suggested. This is the first Grand Palladium that we were required to make Kids Club reservations 24 hours in advance, and depending on who you spoke to, the time slots could range anywhere from 2 hours only up to the full day (9-5). All in all it was a fine trip, but we won’t return to this location or recommend it.
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Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elle C wrote a review 17 Mar
2 contributions1 helpful vote
Really enjoyed our time at Jamaica Palladium. The kids loved it and they had activities for everyone to enjoy, which we loved because we had adult time and family time. The Jamaican people were absolutely wonderful, and truly enjoyed our expeirence with them as well. The excursions offered were really great. We suggest the Luminous excursion, the Blue Hole excursion, and if you do the adventure excursion - YOU CAN'T MISS THE HORSES IN THE OCEAN!!! Amazing!!!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Go790892 wrote a review 17 Mar
Overland Park, Kansas2 contributions
+1
We were traveling with a family of 4 with two teems. In our group total we had 3 rooms 11 people. I personally would not return to this resort. We travel a lot and been to several resorts and compared to even othe Grand Palladium this is below the level of a Grand Palladium. Food is not great at all and they are extremely understaffed for peak Travel Season. We are big tippers as we know they work so hard there. Be prepared on the beach to get up at 7 am to reserve a chair and you will get your own drinks 90% of the time. Beach is small. If you are beach people you will be disappointed it's a man made beach. We did not know that before going. Our room was very dated 2632 and had mold in the shower, room felt damp the whole time and AC barley worked. Our favorite restaurant was the Japanese one breakfast buffet we tried all three but if you ge there after 830 a.m., good luck getting lots of the food replenished. We had four people in our room and trying to get more bottled water was about impossible we would leave a note and a 10.00 tip asked for additional water more than the 5 bottles in the refrigerator that didn't keep the drinks cool either. Forget it!! There were so many people extremely disappointed even members of the Palladium family.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Rooms are small as were beds. Traveling with teens get 2 rooms they didn't have the suites...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dianabright123 wrote a review 16 Mar
1 contribution
Stayed for a week in the hotel and found it to be generally good, clean, lovely gardens and sun beds always available. Only downside was restaurant busy and noisy, felt a bit like a holiday camp. Staff were always friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Drew D wrote a review 16 Mar
3 contributions1 helpful vote
The pictures of the suites online are a far cry from reality. Some of the staff members are nice, but the majority seem beyond annoyed to seat you, greet you etc. We’re paying $2,500 a night for a villa suite that doesn’t have working AC in the area the kids sleep, the jacuzzi tub does not work and the jets in the hot tub outside aren’t functioning. I’ve been on the phone with the office more than I’ve been enjoying our vacation. The food quality at the two buffets is almost inedible, but it’s also borderline impossible to get a reservation at the nicer restaurants. There’s certain events listed for kids that we show up for and they’ve been canceled for no reason. This is my 6th time to Jamaica and this is hands down the one I rank in last place. $10,000 for 4 nights and I’ve had better service at a best western.
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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nycchaser326 wrote a review 16 Mar
Rockland, New York1 contribution1 helpful vote
Beach was way to small, alcoholic drinks were watered down champagne was terrible. Food at the buffet was mediocre at best. The staff was 50-50 some very polite and helpful some the opposite. I cannot recommend this hotel. This was our first trip to Jamaica and they did not make an impression. If we decide to come back, we will choose another resort.. oh, and we booked through Expedia and we were certain that they said that this was adults only but there are more kids than adults disappointed there as well.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
£288 - £486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium lady hamilton hotel lucea, grand palladium lady hamilton resort and spa
LOCATION
CaribbeanJamaicaHanover ParishLucea
NUMBER OF ROOMS
514
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND PALLADIUM LADY HAMILTON RESORT AND SPA - Updated 2024 (Lucea, Jamaica)

Frequently Asked Questions about Grand Palladium Lady Hamilton Resort and Spa
Which popular attractions are close to Grand Palladium Lady Hamilton Resort and Spa?
Nearby attractions include Fort Charlotte (1.1 miles).
What are some of the property amenities at Grand Palladium Lady Hamilton Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Lady Hamilton Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Lady Hamilton Resort and Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Lady Hamilton Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Lady Hamilton Resort and Spa?
Conveniently located restaurants include Sports Bar, Pepe Monte, and Food Spot Restaurant, Bar & Grill.
Are there opportunities to exercise at Grand Palladium Lady Hamilton Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Palladium Lady Hamilton Resort and Spa have airport transportation?
Yes, Grand Palladium Lady Hamilton Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Lady Hamilton Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Lady Hamilton Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Palladium Lady Hamilton Resort and Spa have any great views?
Yes, guests often enjoy the ocean view available here.