OK, Booked at the beginning of February. Read reviews up to the day we left. Stayed May 18 - 26. Let me start by saying...I booked through my timeshare as an affiliated resort. I believe that this allowed us a bit of special treatment. Was able to check in with the club membership program and got dinner reservations for five... More

The front desk staff named Chris was extremely rude. The worst smelly sheets in the hotel rooms with no working water and shower heads falling apart while showering. The front desk staff Marloon lied about the free shuttle to Margaritaville. We waited for two hours on a Saturday night while the staff told us it will be there shortly. After... More

We stayed here the 1st week of May. The check in was the worst experience ever. First of all, my husband & I were 4th in line and it took 1 1/2 hrs to check in. The hotel OVER BOOKED themselves so most people (alot of honeymooners) weren't getting the room they paid for. My husband & I did get... More

My wife and I stayed at the resort from May 19 to May 25, 2012. A few days before we departed for Jamaica, I read the reviews here and came away not truly knowing what to expect. Most seemed very polarized -- either they loved the place or they hated it. Our experience was pretty much in-between. As so many... More

Normally when you go to a resort of this magnitude you have great expecations. I have been to many, many resorts but my first time here. It is absolutely a magnificent property and takes a couple of days to figure it out. Great place to chill and relax - fantastic pools and beach - awesome views and extremely relaxing. The... More

Let me first start by saying, we have been traveling for over 8yrs (my hubby and I) and have gone all over..this was our first to Jamaica...before I book a trip I do lots of research and also read every review/pic available..I found this resort interesting...so we booked it...and as it got closer, I began my daily scopes on the... More

First the good - The resort is beautiful and the one bedroom suite we stayed in was large and spacious for our family of 3. The food is fantastic, and the live music, entertainment, and beach party are second to none. The bad - service was not what I would expect. Compared to the Palladium in Mexico it was subpar.... More

I will say this is the most beautiful ocean I have ever seen. The view from our room was awesome. The pools were incredible. the food was fine. But I wont go back to this resort for 2 reasons. 1) the staff was about as unfriendly as they could be. Very few smiled or acted like they wanted to help... More

We just got back from Grand Palladium Resort (19-26 May). Overall it was pretty good. We lost power (4) times, lost satellite (3) times and lost main water pressure (1) time. Pool Attendants and staff along with the Grounds personnel were very friendly. We were were sold an excursion and wasn't told of additional expenses... therefore, we lost out "trust"... More