Wow where do I begin!!!!! Booked this 3 night break with First Choice Travel and i can truthfully say this is the best trip I have been on and I have travelled a fair bit too. The flight to Kittilla from Gatwick with First Choice was fine and smooth. Air cabin crew were fine and one wore a santa hat.... more

Well just back from the delightful Snow Princess!!! I have read the reviews before I went and well all I can say is there really is NO pleasing some people! 1 Food was great - Fish was the best I have Had! 2 Hotel staff - Great and really friendly! 3 Accomidation- Basic, BUT you really only sleep there! 4... more

They lost our booking despite two telephone calls to confirm. A 45 minute conversation on checking in before they admitted they had lost the booking. They gave us a poor standard room and the shower did not work. They were unable us to tell us the tariff when we checked in, or the next morning. The hotel reeks of cigarette... more

Well from the pictures I saw of this hotel before we went I couldnt wait to get there! And as far as the outside of the hotel goes and the scenery around it, it certainly didnt fail to disappoint however....the inside of the hotel was not at all what I had expected. It was adequate shall we say, the decor... more