We just got back yesterday and we are already missing that place. We spent 9 nights in that hotel apartment with sauna in it. Just amazing. The second night we were there, we already have seen a huge Aurora end it has been one of the best experience we have ever had. A must see once in a life time.

We stayed for 4 nights just before Christmas. The town has such an amazing magical aura about it. Stay in the apartments rather than the hotel rooms, really worth the extra money. Food is fine, yes it's a little basic but if you're not pretentious you will be fine! Book trips via snow safari, 10 mins walk near the snow... More

We stayed in the apartments surrounding this hotel which were great. There was one bedroom, twin beds sleeping 2 and a double sofa bed in the main room, which was fine but a little soft. the room was very warm with a log burner, kitchenette and dining table. There was a separate toilet, a great shower and a sauna. The... More

We stayed in one of the apartments which was quite near to the main hotel building (block E). The apartment was lovely with underfloor hearing, a kitchen area, two bedrooms, lounge and a sauna in the bathroom. On Trip advisor there were a lot of negative comments about the food but we found that if you were willing to try... More

I stayed at the Snow Elf from 24th Dec-2nd Jan with my husband and 2 boys aged 5 and 7. We all said it was the best holiday ever. On arrival at the airport we were assigned our coach and elf (Tonttu) and put our luggage on the coach before queueing up to get our snow suits gloves, boots etc,... More

It has really pained me to read some of the recent poor reviews- I know there are always going to be some but we have had the most incredible honeymoon from start to finish in yllas and the snow elf. Staying in a log cabin down a secluded snow covered path way, which was only 4 minute walk from the... More

My family have just returned from a weeks stay at the Snow Elf hotel, staying from the 26th Dec to 2nd Jan. The hotel was as expected the room was clean, we did upgrade to a apartment as we where booked in to a hotel room which are very small not much storage and no drying facilities, the upgrade cost... More

The hotel was fine even though I had some reservations prior to going based on Tripadvisor feedback. The food was better than expected but the central organisational capability of the Thomson crew was dreadful. We were travelling with another couple as advised when we booked, and were treated seperately even after we had advised the Kitilla / Yllas Thomson team.... More

We stayed in December two families of four, great experience and apartments were fab, excursions a rip off, taster rides adequate, food - breakfast good rest not so and drinks very expensive but just get some decent vodka or drink of your choice from airport and then go to supermarket down the road for the rest, overall great time had... More