This was our second trip to Lapland, I travelled with my 12 year old son Ben. The hotel was fine, food plentiful, but an aquired taste. But, I do think if you visit different countries, you should try their food. The best thing we liked, was the lovely warm bread that was served at every meal. Wish you could buy... more

We went from the 9th December, 2009 till the 13th December, 2009 with First Choice. It was fantastic. I won't bore you with everything they provided (same as other reviews) but included everything that you could want from check in and plane (xmas carols, xmas movies and kids having a free backpack full of xmas goodies) to getting back on... more

Having read the reviews prior to our trip and since getting back, I have to write a review about our experience. The whole experience was out of this world, more magical than we could have imagined. I cannot bear package holidays and had my reservations when booking it, but my fears were unfounded. I cannot express how wonderful it was!!!!... more

We had a great time at the hotel. A few things let it down alittle. Hot water would run out at busy times(like 8am-9am and 5pm - 8pm) But other than that the everything else was great. We went with first choice, but felt let down when the brocher states that santa will arrive at the hotel by reindeer. This... more

WE stayed at the Snow princess again from 2nd december until 6th december 2009. The hotel remains as good (if not better) than our last visit in December 2007. The staff continue to be superb with amazing Finnish customer service that you rarely get in the Uk. The food is goo and plentiful with a reasonable choice. Only the fussy... more

traveled with first choice on the 13th dec for 4 days from gatwick, as soon as we got off the plane we were introduced to our elf "snow drop" to get on the bus, we traveled on the bus for about 35mins to a warehouse to get snow suits, boots, gloves, socks and a balaclava which was included in the... more

Just returned from a magical time at the Snow Princess. The hotel is basic but warm and comfortable. The bedrooms were a little too warm and wasnt until the third discovered the windows opened. The food not the best but not expecting it to be. My son lived on chicken nugets and chips for the 4 days and the menu... more

Having spent all our holidays in hot locations this was our first to a snowy location and by far our best ever, Lapland is truly magical. We stayed at the Snow Princess hotel which before we left had both good and bad reviews. Well as far as I am concerned this hotel is good. It’s listed as 3 stars, and... more

Ignore the other reviews!! Hotel staff and First Choice did everything they could to make our stay a good one, and it worked. Make sure you book with the reps - it might be a bit more expensive but we went with a different one and fell off the sled! Our insurance didn't cover our sons broken arm because we... more